AirAsia starts flights from Delhi to Bengaluru, Goa, Guwahati today

May 21, 2015

New Delhi, May 21: Budget carrier AirAsia India will spread its wings to the national capital with the launch of its services from New Delhi on Thursday, nearly a year after it commenced operations in the country.

The airline had last month, while announcing its plans to operate services from the Indira Gandhi International Airport here, had said that New Delhi would serve as its hub for the North India market.

As of now, the domestic arm of the Malaysian no-frills airline AirAsia flies to Chennai, Kochi, Goa, Chandigarh, Jaipur, Pune from its Bengaluru base.

The airline would launch flights to Bengaluru, Goa and Guwahati from New Delhi.

AirAsia India on this occasion organised a pre-launch special patch flight for prominent personalities here to give them a special onboard flight experience.

Among those guests on the special short flight included Civil Aviation Minister Ashok Gajapathi Raju, his deputy Mahesh Sharma, AirAsia India board member Arun Bhatia, airline's non-executive chairman Ramadorai and several ministry officials besides AirAsia India chief executive Mittu Chandilya.

"We are very excited to step into Delhi. The celebration today is the result of constant hard work, meticulous planning and undying dedicated spirit of our team. I would like to thank everyone associated with AirAsia India for the support. We hope to enable more people to experience air travel in India," Chandilya said.

The budget carrier had deployed an aircraft "Pioneer" named after the pioneer of Indian aviation JRD Tata, with a special livery dedicated to him to celebrate his contribution in the field.

"We are happy to welcome AirAsia India to IGI Airport. It is only fitting that a top rated carrier like AirAsia has chosen Delhi Airport as a hub for its operations. We will support the airline end to end," Delhi International Airport Private Limited chief executive I Prabhakara Rao said.

AirAsia India is three-way joint venture with AirAsia holding 49 percent stake while the other two partners-Tata Sons and Telestra Trade Place of Atrun Bhatia-holding 30 and 21 percent stake respectively.

The country's fourth low-cost carrier had commenced operations on 12 June last year. It has a fleet of five Airbus A320 planes.

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IndiGo offers full waiver on cancellations, reschedule requests for bookings between Dec 5 and 15

News Network

December 6,2025

With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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