You have a long beard, no passport for you: Cop allegedly tells Najmul Huda

Jeddah/Dammam, April 15: In a significant legal move, Saudi-based law firm International Justice has served a formal legal notice to Air India Express on behalf of passengers affected by the inordinate delay of Flight IX-886. The flight, originally scheduled to depart from Dammam to Mangaluru on 25 March 2025 at 22:10 hrs, was delayed by over 24 hours—causing severe inconvenience and hardship to passengers, many of whom included senior citizens, children, and individuals with medical conditions.

The legal notice, issued by noted Saudi lawyer and partner at International Justice Law Firm, Adv. Ms. Faten Faiz AlAhmari, outlines the distress and suffering endured by the stranded passengers due to the prolonged delay and lack of adequate assistance from the airline.

The initiative for legal escalation was spearheaded by P.A. Hameed Padubidri, a well-known Indian lawyer and social worker based in Saudi Arabia, who closely monitored the ordeal. Upon receiving numerous complaints and witnessing the passengers’ plight firsthand, he collaborated with Adv. Faten Faiz AlAhmari to ensure the matter was formally addressed through appropriate legal channels.

The legal notice outlines several key grievances:
    •    Unexplained delay and extended detention inside the aircraft
    •    Absence of proper accommodation or official communication
    •    Prolonged waiting hours at the airport without basic support or updates

The notice demands the following actions from Air India Express:
    1.    A formal written apology to all affected passengers
    2.    Full compensation for the physical, mental, and financial distress caused
    3.    A detailed explanation regarding the cause of the delay and preventive measures
    4.    Assurance of strict adherence to passenger rights in future operations

The airline has been given 15 days from the receipt of the notice to respond and take corrective action. Failing this, legal proceedings will be initiated in competent courts in both Saudi Arabia and India, with all financial liabilities resting on Air India Express.

This legal action comes amid rising public dissatisfaction over the handling of flight delays by international carriers, particularly those serving the Gulf-India sector.

Hameed Padubidri remarked: “We expected improved efficiency and passenger care from Air India Express after its acquisition by the Tata Group. However, the continued lapses and negligence—especially on Gulf routes—have deeply frustrated the Indian expatriate community. If the airline fails to respond, we will pursue the matter vigorously in both Saudi and Indian courts to ensure justice for the affected passengers.”

The case is now being closely watched by legal experts and passenger rights advocates, highlighting the pressing need for accountability, transparency, and humane treatment during travel disruptions.

Mangaluru: Following the recent terror attack in Pahalgam,  many Mangaluru residents are cancelling their planned trips to Jammu and Kashmir. The attack, which resulted in several fatalities, has raised concerns about safety among travelers, leading them to reconsider their vacation plans.

Surge in Cancellations 

Travel operators in Mangaluru have reported a significant increase in requests to cancel Jammu and Kashmir holiday bookings. Tourists who initially planned to visit the region are now looking for alternative destinations, including popular hill stations in Himachal Pradesh like Shimla and Kullu-Manali, as well as other scenic locations across India.

Concerns from Tour Operators

Eulalia D'Souza, the owner of Lia Travels and Tours, noted the growing unease among tourists, despite reassurances that Jammu and Kashmir remains a safe destination. She revealed that her agency has already processed four cancellations, and another booking scheduled for May 12 has also been canceled. D'Souza expressed concern about the financial strain on travel operators, who are facing challenges such as refunding bookings while also dealing with high cancellation charges for airline tickets.

Travel Costs Surge as Destinations Change

With an increasing number of people opting for alternative destinations like Shimla, Kullu-Manali, and Sikkim, travel costs to these locations have spiked. Eulalia D'Souza mentioned that room rates in Himachal Pradesh, which would normally cost Rs 6,500 per night, have risen to over Rs 10,000 due to increased demand. Similarly, airfare to these regions has also seen a significant increase in price.

William D'Souza, the Managing Director of Globe Travels, shared that his agency had 32 bookings for Jammu and Kashmir tours, all of which have now been canceled. He confirmed that Globe Travels was able to secure full refunds from airlines, hotels, and other service providers. However, he noted that some travelers are adopting a “wait-and-see” approach, monitoring the situation before making further decisions.

Vikram Travels and Resorts India Pvt Ltd, based in Mangaluru, reported nearly 250 cancellations, with the majority of them coming from families. Subrahmanya HP, the regional in-charge for Vikram Travels, stated that about 99% of their Jammu and Kashmir bookings have been canceled, as families are opting for other destinations.

Flight Fares Drop!

In contrast to the soaring prices for alternative destinations, flight fares to Jammu and Kashmir have decreased significantly, as demand for trips to the region has dropped following the attack. This has led to lower ticket prices, although many travelers are still hesitant to book flights in light of safety concerns.

Shifting Preferences 

Tour operators in the region are noticing a clear shift in traveler preferences, with destinations like Kullu, Manali, and Sikkim gaining popularity. While these locations offer similar scenic beauty and cooler climates, the sudden increase in demand has also caused a rise in travel expenses, further complicating the decision-making process for tourists.

Mangaluru: Starting April 22, 2025, the Mangaluru City Corporation (MCC) will strictly enforce separate disposal of sanitary waste, along with existing waste segregation norms. This decision was formally announced by MCC Commissioner Ravichandra Naik on Tuesday (April 15) during a training session at the Town Hall for civic workers.

What’s Changing?
All households and establishments must now segregate waste into the following four categories:
 
Categories of Waste (Effective April 22)
1.    Wet Waste
– Food scraps, vegetable peels, garden waste, etc.

2.    Dry Waste
– Paper, cardboard, plastic bottles, glass, metal, etc.

3.    Sanitary Waste (Now mandatory to separate)
– Sanitary pads, baby napkins, adult diapers, medical dressings, etc.

4.    Rejected Waste / Non-Recyclables
– Broken glass, ceramics, unusable plastics, thermocol, etc.

Rules and Penalties
•    Sanitary waste must be placed in a separate bin and must not be mixed with any other waste.
•    Violators will be fined ₹500 for the first offense, with higher fines for repeat violations.
•    Mixing plastic items like tubs and bottles with wet waste will also attract penalties.
“Improper segregation is a serious issue. MCC areas generate 5 to 10 tonnes of sanitary waste daily,” said Commissioner Naik.

MCC’s Awareness Campaign
To help the public understand the new system:
•    MCC will distribute pamphlets and notices this week.
•    These materials will explain the four waste categories and penalty clauses in detail.

QR Code Monitoring Returns
The MCC is also relaunching its QR code-based tracking system to monitor waste collection and staff attendance.

How it works:
•    QR codes are installed at buildings.
•    Civic workers will scan them using a new mobile app.
•    The app will send real-time updates to the Integrated Command and Control Centre (ICCC).

Current Status:
•    MCC manages 2.37 lakh properties.
•    90,000 properties in 60 wards already have QR codes installed.
“The new system will help us track both garbage pickup and civic worker attendance more accurately,” said Naik.