Served non-veg to Jain man, airlines asked to pay Rs 20K compensation

August 24, 2016

New Delhi, Aug 24: The apex consumer commission directed Swiss International Airlines to pay a compensation of Rs 20,000 to a flyer and upgrade his economy class ticket to business class for his future travels, as a penalty for serving him non-vegetarian food instead of a Jain meal he had opted for.

swiss
The National Consumer Disputes Redressal Commission (NCDRC) upheld the district forum's order also directing Swiss International Airlines, to pay Rs 10,000 towards litigation cost and dismissed the revision petition filed by Mumbai resident Amit Jay Kumar Jain to enhance the compensation.

“The opposite party (airlines) shall be bound by its commitment to upgrade economy class to business class in one flight booked by the complainant from India to Europe or Europe to India with a rider that the complainant must undertake that flight within one year,” the bench presided by Justice Ajit Bharihoke said.

The bench, which also comprised member S M Kantikar, noted that the complainant was alerted by a co-passenger before he could eat the non-vegetarian food served to him.

“It cannot be said with certainty that the complainant consumed a morsel of non-vegetarian food. Thus, under the circumstances, the compensation awarded to the complainant seem to be reasonable and there is no cause for interfering with it,” the bench added.

According to the complaint, on May 6, 2011, while flying from Zurich to Mumbai, Jain was served with a non-vegetarian meal whereas he had opted for a special vegetarian Jain meal.

When he approached the district forum in Mumbai, the airline said the mistake was human error and offered that in future any one economy class ticket booked by the complainant from India to Europe or from Europe to India would be upgraded to business class and an apology was also tendered in writing.

The forum had also granted a compensation of Rs 20,000 and Rs 10,000 as cost towards the litigation to Jain.

Jain's appeal for enhancing the compensation was rejected by the state commission after which he approached NCDRC.

Comments

suresh
 - 
Wednesday, 24 Aug 2016

He tasted the non veg food. Otherwise how he knows that it is non veg food. Now by this compenasation do he will be back to his religion? What type of drama it is?

mastan
 - 
Wednesday, 24 Aug 2016

once they served me vegetarian food, insted of non-veg. i do complaint, i didn't receive any compansation.

Moshu
 - 
Wednesday, 24 Aug 2016

What would be the case if it is vice versa?

Ahmed K. C.
 - 
Wednesday, 24 Aug 2016

Good decision and justice.

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News Network
October 28,2024

Mangaluru: In a chilling incident that has raised suspicions of foul play, a 35-year-old man was discovered dead inside a train coach traveling from Bengaluru to Murudeshwar. 

The deceased, identified as Mouzzan from Kumbarpete, Doddaballapur, worked as a sales representative and was differently-abled. He boarded the train on October 24 from Yesvantpur and occupied the Divyang Coach.

The incident came to light on the morning of October 25 at Udupi, where a railway guard found Mouzzan unresponsive. The railway police immediately rushed him to the hospital, but doctors declared him dead. 

With no identification documents on him, the police utilized a label, “RS Tailor Chickpete,” found on his shirt collar to trace his family through WhatsApp, helping his relatives reach Mulki by Saturday.

Upon inspection, police noticed ligature marks around Mouzzan’s neck, hinting at possible foul play. His family reported that his bag and mobile phone were missing, raising further suspicion. 

The last known location of his phone was traced to Sakleshpur, suggesting he may have been targeted during the journey. Investigators suspect robbery as a motive and are now actively pursuing leads, with searches underway in Mysuru and Bengaluru.

A case has been filed at Mulki police station, and efforts to uncover the truth behind this tragic incident are intensifying as police work to piece together the circumstances that led to Mouzzan’s untimely death.

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October 22,2024

Bengaluru, Oct 22: Torrential rains wreaked havoc in Karnataka’s capital on Monday night, leading to significant flight disruptions at Kempegowda International Airport (KIA). According to airport authorities, over 20 flights were delayed due to the downpour, as reported by ANI.

Among the diversions were an Air India flight from Delhi and three IndiGo flights from Delhi, Hyderabad, and Chandigarh, all rerouted to Chennai. A Thai Lion Air flight from Thailand also had to be diverted to Chennai amid the heavy rainfall.

After western Bengaluru bore the brunt of Sunday’s rains, it was the northern, southeastern, and eastern parts of the city that were pounded by intense thundershowers on Monday. Rainfall across the city varied from light to very heavy, leaving many areas waterlogged.

By 11 PM, Sahakaranagar and Yelahanka in northern Bengaluru had received 154.4 mm and 110 mm of rainfall, respectively, according to data from Weather Union, a platform for crowd-sourced weather information. Other areas that saw heavy downpours included Devanahalli and Koramangala (88.2 mm each), HSR Layout (81.6 mm), and BEL Road (70.4 mm).

While RR Nagar, the most affected neighborhood on Sunday, saw a significant drop with only 19.4 mm of rainfall on Monday evening, other areas faced relentless showers. HAL airport recorded 42.3 mm of rain until 8:30 PM, with a monthly total of 228.5 mm, far exceeding the normal average of 177.3 mm.

Kempegowda International Airport recorded 105 mm of rainfall, while GKVK saw 21.2 mm as rains intensified late into the night, leaving northern and eastern Bengaluru grappling with the aftermath.

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October 29,2024

kasaragod.jpg

Kasargod, Oct 29: At least 154 people have been injured in a fireworks accident at the Anjootambalam Veererkavu Temple in Kerala's Kasaragod district. Among the injured, eight individuals are reported to be in serious condition, with one person in extremely critical condition. The tragic incident occurred just after midnight on Monday during the traditional Theyyam festival, which drew over 1,500 attendees to the temple.

Eyewitnesses stated that the accident was triggered when sparks from firecrackers ignited additional fireworks stored in a nearby room. As panic ensued, a stampede followed, leading to further injuries. Local authorities confirmed that 97 individuals have been admitted to various hospitals in Kasargod, Kozhikode, Kannur, and Mangalore for treatment.

A young girl present during the incident recounted, "The accident took place after sparks from crackers fell into a room where other fireworks were stored. Soon, we were all running away, and I fell down and got injured. My sister escaped unhurt."

Safety Protocols Ignored: Police Detain Temple Officials

Authorities have attributed the cause of the fire to negligence on the part of the temple officials. The police have taken two members of the temple committee into custody for questioning. According to local officials, the temple had stored low-intensity fireworks worth around Rs 25,000 for the festival, which concludes on Tuesday night.

Kasargod district Superintendent of Police (SP) D. Shilpa emphasized that the temple authorities failed to comply with safety protocols, noting that they did not secure the mandatory licenses required for the bursting of firecrackers. District Collector K. Inbasekar confirmed that a thorough investigation is underway, with forensic samples collected from the accident site.

Local CPI(M) MLA M. Rajagopal expressed his condolences, calling the incident "very unfortunate" and reinforcing that safety measures must be strictly adhered to during such celebrations. Kasargod MP Rajmohan Unnithan echoed these sentiments, pointing out the serious lapses on the part of officials responsible for ensuring safety during the festival.

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