Served non-veg to Jain man, airlines asked to pay Rs 20K compensation

August 24, 2016

New Delhi, Aug 24: The apex consumer commission directed Swiss International Airlines to pay a compensation of Rs 20,000 to a flyer and upgrade his economy class ticket to business class for his future travels, as a penalty for serving him non-vegetarian food instead of a Jain meal he had opted for.

swiss
The National Consumer Disputes Redressal Commission (NCDRC) upheld the district forum's order also directing Swiss International Airlines, to pay Rs 10,000 towards litigation cost and dismissed the revision petition filed by Mumbai resident Amit Jay Kumar Jain to enhance the compensation.

“The opposite party (airlines) shall be bound by its commitment to upgrade economy class to business class in one flight booked by the complainant from India to Europe or Europe to India with a rider that the complainant must undertake that flight within one year,” the bench presided by Justice Ajit Bharihoke said.

The bench, which also comprised member S M Kantikar, noted that the complainant was alerted by a co-passenger before he could eat the non-vegetarian food served to him.

“It cannot be said with certainty that the complainant consumed a morsel of non-vegetarian food. Thus, under the circumstances, the compensation awarded to the complainant seem to be reasonable and there is no cause for interfering with it,” the bench added.

According to the complaint, on May 6, 2011, while flying from Zurich to Mumbai, Jain was served with a non-vegetarian meal whereas he had opted for a special vegetarian Jain meal.

When he approached the district forum in Mumbai, the airline said the mistake was human error and offered that in future any one economy class ticket booked by the complainant from India to Europe or from Europe to India would be upgraded to business class and an apology was also tendered in writing.

The forum had also granted a compensation of Rs 20,000 and Rs 10,000 as cost towards the litigation to Jain.

Jain's appeal for enhancing the compensation was rejected by the state commission after which he approached NCDRC.

Comments

suresh
 - 
Wednesday, 24 Aug 2016

He tasted the non veg food. Otherwise how he knows that it is non veg food. Now by this compenasation do he will be back to his religion? What type of drama it is?

mastan
 - 
Wednesday, 24 Aug 2016

once they served me vegetarian food, insted of non-veg. i do complaint, i didn't receive any compansation.

Moshu
 - 
Wednesday, 24 Aug 2016

What would be the case if it is vice versa?

Ahmed K. C.
 - 
Wednesday, 24 Aug 2016

Good decision and justice.

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News Network
October 26,2024

Mangaluru, Oct 26: In a distressing case of online harassment, Surathkal police in Mangaluru have apprehended a man, identified as Shariq, on charges of cyber harassment that allegedly led a woman to attempt suicide. 

The case took a dark turn when the woman reported that her Facebook account was hacked, leading to an influx of explicit, threatening messages directed at her brother, Kishan, and friend, Harshith.

According to Commissioner of Police Anupam Agrawal, the complaint, registered on October 22, specifically accused Shariq of orchestrating the harassment. Summoned for questioning, Shariq’s mobile phones and social media accounts were initially reviewed, but no conclusive evidence surfaced.

The case escalated when the woman reportedly received more abusive messages on October 24, pushing her to a point of desperation. Following her suicide attempt, police intensified the probe, reaching out to social media platforms for further verification. 

The Surathkal police have filed charges under sections 78(1)(i), 351(1 & 2), and 3(5) of the BNS, with the investigation ongoing to uncover the full extent of the cyber harassment network.

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News Network
October 21,2024

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Mangaluru: Forest officials successfully captured a leopard that strayed into the kitchen of a house in Akkasaligara Keri, Mulki, on the outskirts of Mangaluru, during the early hours of Sunday, October 20.

Following multiple complaints from residents about leopard sightings, forest department officials had placed cages at various locations in Mulki. According to Deputy RFO Manjunath Ganiga, locals had reported spotting a leopard in the area, prompting the department to set up a cage about a kilometer from the affected house.

At approximately 10 p.m., the leopard entered the house and made its way into the kitchen. The family quickly locked the kitchen door and contacted the forest department for assistance. The forest officials, using a cage and a net, managed to trap the leopard around 2:45 a.m. The animal was later examined by veterinarians and released back into the wild.

Locals suspect that up to three leopards may be roaming the area.

The operation to capture the leopard was led by RFO Kiran Kumar, with assistance from Deputy RFOs Nagesh Billava and Manjunath Ganiga, along with forest department staff members Chandrashekar and Shankar.

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News Network
October 31,2024

Bengaluru: Karnataka Chief Minister Siddaramaiah on Thursday alleged that BJP was raking up the "Waqf issue" with an eye on the upcoming assembly by-polls in the state and elections in neighboring Maharashtra.

Following allegations by a section of farmers in certain parts of the state that their lands were marked as Waqf properties, he reiterated that none of them will be evicted, and notices issued to them will be withdrawn.

"BJP is doing politics. Notices were issued during their (BJP) tenure too, what do they have to say about it? During BJP's tenure over 200 notices were given. One should not practice such dual politics," Siddaramaiah said.

Speaking to reporters here, the CM said, "I have already said that the notices will be withdrawn, where is the issue? In case the notices are issued they will be withdrawn and no one will be evicted, where is the issue?" "Whichever district it is...They (BJP) had also given notices in several districts. Why did they give? Why are they doing such politics? In case notices were served by our government, they will be withdrawn and no farmers will not be evicted....the protest they have planned on November 4 is for politics keeping in mind by-polls in three segments and Maharashtra elections," he added.

A section of farmers from Vijayapura district have alleged that their lands were marked as Waqf properties, and similar allegations have surfaced from a few other places.

The BJP is planning a statewide agitation on November 4, demanding the resignation of Minority Welfare and Waqf Minister B Z Zameer Ahamed Khan, and against the Congress government over the issue.

Accusing the BJP of only doing politics and and not speaking the truth, Siddaramaiah said, "they only speak lies, they make issue out of non issue. Is there any issue in MUDA (site allotment case, in which he is accused and facing probe)? They wanted to make a non issue, an issue." Channapatna, Shiggaon and Sandur Assembly segments will go for by-polls on November 13.

The CM said he will go for campaigning in three assembly segments that will go for bypolls, from November 4 to 11.

He expressed confidence about Congress winning all the three segments.

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