The Tawakkalna application developed by Saudi Arabia's National Information Centre to processes requests for movement permits during the curfew to curb the spread of the virus has become a major helplnine for past few weeks.
The application developed through the close cooperation between the Ministry of Health and the Saudi Data and Artificial Intelligence Authority (SDAIA) was launched on May 4.
According to Saudi Telecom Group, it handles 20,000 calls daily through the Tawakkalna platform by dedicating a call centre of 600 employees through its Contact Centre Company (CCC).
The Tawakkalna app can be used to issue e-permits for a selected group of government and private sector employees who were exempted from the curfew, and individuals who have medical appointments as well as couriers.
Tawakkalna has features for the service of citizens and residents, for ensuring their safety and comfort that would contribute to facilitating the access of authorized persons to travel permits.
The official page about Tawakkalna on Twitter, says: “You must always keep in mind that pinpointing your exact location of residence is the only way for you to benefit from the app’s range of services and permits.”
The app will also provide the latest alerts and medical news issued by the Ministry of Health about the virus as well as about its spread, ways to prevent it and movement permits.
Tawakkalna can be used for self-disclosure for people who show signs of coronavirus infection and for requesting ambulance service and other important services for the community.
Through the app users can apply for a one-hour permit for a walk in the neighborhood on a daily basis, thereby encouraging walking during this period of lockdown.
Comments
How can upload vacation certificate in tawakkalna app
i had took two vaccination from KSA, i was under visit visa, now am in india, when i fly to Saudia again through sharja Air Port what is the proceedure.
i had thawakalna app but now it is not opening showing error
Kindly advise
thank you
Regards
I taken 2 vaccine from Saudi Arabia.first vaccine on 9/9/2021 (pfizer) and second vaccine on 21/10/2021(Modena).but still my twalkalna showing incomplete vaccination.what I do ,please help me, so many times contact to moh but no use.
I have taken the full dose vaccine, but it still shows incomplete status in Tawakkalna. Does anyone know the solution?
is there any Help Line Number Customer care Number to ask Questions regarding Calirafacation
signup issues error popup
its not allwoing to change nationality when signing up
wait for some days it will open automatically, same issue was happen to me and its opened today but unfortunately its showing some error in the date of vaccination
I can not upload the vaccination certificate in Saudi MOH. Call me at 937.Doesn't pick up the phone when called from home? Is there any way to change the block?Is there any way to become immune tawakkalna if you get hit?
How do I upload vaccination certificate issued from Bahrain in Twakalnna App
Injected vaccin but not updated in tavakkalna app
If an expat has received a covid-19 vaccination in KSA and returns to their home country on final exit, how can they access their vaccination record in Tawakkalna app to show proof of vaccination in the future, if they no longer have an active Absher or SIM to receive a 4-digit access code to access theTawakkalna app? Can the 4-digit code be received via email?
In Tawakklna purple code is not going even though the test is negative. I called helpline many times nothing has been done yet.
My dependents names are not given in my Thawakkalna. Only their iqama numbers are shown. In palace of their names a few question marks are there. I am able to check their health status by clicking on the iqama numbers but not able to book appointments for COVID PCR test for them. When I try to book appointments "update dependents ifo" message is displayed in red color. So may I know how to update dependents info in my Thawakkalna?
Their details are already updated in Absher.
Husband is having trouble receiving the pass code via SMS can to advise please
What is the use of tawakkalna
Why i didn't get otp in tawakkalna app
Is it really needed for a visitor to register in Tawakkalna App..? If not registered, then any issues...?? Please advise
How can i remove myself from tawklna or how can i delete my account
sir,
i am facing problem for receiving OTP code during registration for my family. i am unable to get OTP code.
please assist.
Entering date of birth is the big problem is the big problem of this app.
Dob entering problem
Hi,
I am trying to register in the Tawakkalna app, but it keeps on throwing error. Any idea?
thanx
B I
R8NEB24
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