Dubai: 23 NRIs lose passports in New Year fire; get exit papers

Dubai, Jan 8: At least 23 Indians affected in the New Year's Eve fire at the Address Downtown Hotel have left the country on emergency exit papers issued by the Indian Consulate in Dubai after they lost their passports in the blaze.

The belongings of hundreds of hotel guests and residents (including owners and tenants residing in the hotel apartments) in the 63-storey hotel were affected in the fire. The blaze had raged through 40 floors upwards after starting off in the 20th floor a couple of hours before the stunning New Year fireworks at the Burj Khalifa started.

The hotel authorities had coordinated with various embassies and consulates to assist the guests who lost their passports in the fire to travel back to their destinations. In a statement issued last week, Mohamed Alabbar, chairman of Emaar Properties, thanked various embassy and consulate officials in the UAE for their support in facilitating the travel and documentation process for the hotel guests.

The Indian Consulate had set up a special helpline to address queries. The website of the mission continued to scroll the helpline number and email address for contact even until Thursday.

When contacted, an official in charge of the team assisting the fire victims told Khaleej Times the mission had assigned a team of officials to assist the fire victims, and helped many hotel guests leave the country by issuing an emergency certificate, also known as out-pass.

"We had visited the site to enquire about the welfare of the Indians affected in the fire ... and we had been in touch with the hotel authorities," the spokesperson said.

The hotel management, he said, informed the mission that at least 72 occupants were Indian nationals. "We assume they are guests who booked the hotel rooms for New Year celebrations and could have one or more family members also with them."

However, not all of them required help with travel documents. "We issued ... the out-passes for those who lost their passports. Only 23 applications came in for these emergency certificates."

He said the applicants had produced soft copies of their damaged or lost passports as proof. "Most of them had come down from India and a handful of them came from elsewhere, probably."

However, he said the mission has not yet received any applications from the Indian residents in the hotel apartments. "So far, we have handled the applications of only those who came on visit visas."