Udupi expat wins labour case in Saudi Arabia

Jeddah/Dammam, April 15: In a significant legal move, Saudi-based law firm International Justice has served a formal legal notice to Air India Express on behalf of passengers affected by the inordinate delay of Flight IX-886. The flight, originally scheduled to depart from Dammam to Mangaluru on 25 March 2025 at 22:10 hrs, was delayed by over 24 hours—causing severe inconvenience and hardship to passengers, many of whom included senior citizens, children, and individuals with medical conditions.

The legal notice, issued by noted Saudi lawyer and partner at International Justice Law Firm, Adv. Ms. Faten Faiz AlAhmari, outlines the distress and suffering endured by the stranded passengers due to the prolonged delay and lack of adequate assistance from the airline.

The initiative for legal escalation was spearheaded by P.A. Hameed Padubidri, a well-known Indian lawyer and social worker based in Saudi Arabia, who closely monitored the ordeal. Upon receiving numerous complaints and witnessing the passengers’ plight firsthand, he collaborated with Adv. Faten Faiz AlAhmari to ensure the matter was formally addressed through appropriate legal channels.

The legal notice outlines several key grievances:
    •    Unexplained delay and extended detention inside the aircraft
    •    Absence of proper accommodation or official communication
    •    Prolonged waiting hours at the airport without basic support or updates

The notice demands the following actions from Air India Express:
    1.    A formal written apology to all affected passengers
    2.    Full compensation for the physical, mental, and financial distress caused
    3.    A detailed explanation regarding the cause of the delay and preventive measures
    4.    Assurance of strict adherence to passenger rights in future operations

The airline has been given 15 days from the receipt of the notice to respond and take corrective action. Failing this, legal proceedings will be initiated in competent courts in both Saudi Arabia and India, with all financial liabilities resting on Air India Express.

This legal action comes amid rising public dissatisfaction over the handling of flight delays by international carriers, particularly those serving the Gulf-India sector.

Hameed Padubidri remarked: “We expected improved efficiency and passenger care from Air India Express after its acquisition by the Tata Group. However, the continued lapses and negligence—especially on Gulf routes—have deeply frustrated the Indian expatriate community. If the airline fails to respond, we will pursue the matter vigorously in both Saudi and Indian courts to ensure justice for the affected passengers.”

The case is now being closely watched by legal experts and passenger rights advocates, highlighting the pressing need for accountability, transparency, and humane treatment during travel disruptions.

Mangaluru: Following the recent terror attack in Pahalgam,  many Mangaluru residents are cancelling their planned trips to Jammu and Kashmir. The attack, which resulted in several fatalities, has raised concerns about safety among travelers, leading them to reconsider their vacation plans.

Surge in Cancellations 

Travel operators in Mangaluru have reported a significant increase in requests to cancel Jammu and Kashmir holiday bookings. Tourists who initially planned to visit the region are now looking for alternative destinations, including popular hill stations in Himachal Pradesh like Shimla and Kullu-Manali, as well as other scenic locations across India.

Concerns from Tour Operators

Eulalia D'Souza, the owner of Lia Travels and Tours, noted the growing unease among tourists, despite reassurances that Jammu and Kashmir remains a safe destination. She revealed that her agency has already processed four cancellations, and another booking scheduled for May 12 has also been canceled. D'Souza expressed concern about the financial strain on travel operators, who are facing challenges such as refunding bookings while also dealing with high cancellation charges for airline tickets.

Travel Costs Surge as Destinations Change

With an increasing number of people opting for alternative destinations like Shimla, Kullu-Manali, and Sikkim, travel costs to these locations have spiked. Eulalia D'Souza mentioned that room rates in Himachal Pradesh, which would normally cost Rs 6,500 per night, have risen to over Rs 10,000 due to increased demand. Similarly, airfare to these regions has also seen a significant increase in price.

William D'Souza, the Managing Director of Globe Travels, shared that his agency had 32 bookings for Jammu and Kashmir tours, all of which have now been canceled. He confirmed that Globe Travels was able to secure full refunds from airlines, hotels, and other service providers. However, he noted that some travelers are adopting a “wait-and-see” approach, monitoring the situation before making further decisions.

Vikram Travels and Resorts India Pvt Ltd, based in Mangaluru, reported nearly 250 cancellations, with the majority of them coming from families. Subrahmanya HP, the regional in-charge for Vikram Travels, stated that about 99% of their Jammu and Kashmir bookings have been canceled, as families are opting for other destinations.

Flight Fares Drop!

In contrast to the soaring prices for alternative destinations, flight fares to Jammu and Kashmir have decreased significantly, as demand for trips to the region has dropped following the attack. This has led to lower ticket prices, although many travelers are still hesitant to book flights in light of safety concerns.

Shifting Preferences 

Tour operators in the region are noticing a clear shift in traveler preferences, with destinations like Kullu, Manali, and Sikkim gaining popularity. While these locations offer similar scenic beauty and cooler climates, the sudden increase in demand has also caused a rise in travel expenses, further complicating the decision-making process for tourists.

Karnataka Chief Minister Siddaramaiah on Thursday visited the residence of 35-year-old Bharat Bhushan, in Mathikere, Bengaluru, who was shot dead in front of his family by terrorists in Pahalgam and paid his final respects.

Offering condolences on behalf of all Kannadigas to Bharat Bhushan, the Chief Minister said it is extremely unfortunate that a young, well-educated man like him became a victim of a terror strike.

He strongly condemned the attack as a barbaric and inhuman act.

To facilitate the safe return of Kannada-speaking individuals stranded in Kashmir and to bring back the mortal remains of the deceased, Labour Minister Santosh Lad and a team of officials were immediately dispatched. So far, 175 Kannadigas have been safely brought back to the state.

“It is the government’s duty to protect Kannadigas in difficult times,” the CM stated.

The Karnataka government has announced a compensation of Rs 10 lakh each to the families of the Kannadigas who lost their lives in the recent terror attack in Pahalgam, Kashmir, he added.

“It is the government’s responsibility to completely eradicate terrorism. Our government extends full support to the Centre in eliminating terrorist activities in the country,” CM Siddaramaiah said.

“Killing innocent people in broad daylight and in front of their families is a heinous crime. Similar to the past Pulwama and Balakot incidents, this is a recurrence. Intelligence failure at the Central level may have contributed to this incident as well,” he observed.

The Chief Minister has directed officials to make necessary arrangements for conducting the final rites of Manjunath Rao and Bharat Bhushan with police honours.

The victims from Karnataka include Bharat Bhushan, Manjunath Rao, and Madhusudan (who had settled in Bengaluru, hailing from Andhra Pradesh). Minister for Transport Ramalinga Reddy has met Bharat Bhushan’s family in Bengaluru, while Minister for Education Madhu Bangarappa met Manjunath Rao’s family in Shivamogga and assured them of support. 

Regarding the terror attack in Kashmir, the Chief Minister said the Central government has already initiated certain measures, and the state government will extend complete support for further steps aimed at eliminating terrorism.

Bharat Bhushan had gone on a Kashmir trip with his wife, Dr Sujata, a paediatrician, and toddler son.

The family stated that the gang of terrorists approached him and asked his name. When Bharat told them his name without any fear. The terrorists then asked him to hand over his son to his wife, Sujata. Later, they had asked him whether he was a Hindu or a Muslim. When Bharat said he was a Hindu, he was shot dead.