Consumer court asks SpiceJet to pay 48k to passenger who lost baggage in flight

News Network
March 11, 2019

Bengaluru, Mar 11: SpiceJet has been directed by a consumer court to pay Rs 47,800 to a passenger who lost his baggage while travelling from Bengaluru to Delhi recently. 

The passenger, Sanjeev Kumar Mishra, stated in the complaint that his luggage was found missing on arrival in Delhi after he flew on January 21, 2019. While receiving his complaint, the authorities said they would find and return his luggage in 48 hours. But Mishra got a call 15 days later stating that his luggage was untraceable.

He was offered Rs 2,800 as compensation –which was Rs 200 per kilo and his baggage weight being calculated as 14 kilos. Mishra refused the compensation saying the cost of the baggage alone was Rs 3,500.

With the baggage, Mishra claimed to have lost clothes, slippers, screw tightening tools, medicines, shaving set, medical documents, Aadhar card, Voter’s ID card, educational and professional documents, mobile charge of Rs 47,500, cash of Rs 27,500.

He also said he could not pay his children’s school fees due to the loss of the baggage and was unable to make bank transactions (as his PAN card was missing). Mishra sought compensation of Rs 78,450.

Defending against the complaint, SpiceJet pointed to the safety and security conditions which stipulate that passengers are not supposed to keep valuables like cameras, jeweler, money, electronic, perishable items and medication in the check-in baggage and do so at their own risk and the airline cannot be held responsible for pilferage and damage to such valuables.

The airline further argued that the passenger was negligent and careless in keeping the valuables in the check-in baggage. It said there was no proof regarding the content of the baggage and said it could have been stolen by thieves, miscreants or fellow passengers.

The Bangalore I Additional District Consumer Disputes Redressal Forum headed by its president H R Srinivas and member D Suresh passed an order on February 15 directing Spice jet to pay Rs 2,800, Rs 35,000 towards mental agony and Rs 10,000 towards litigation charges.

It also said if the money is not paid within 30 days, an interest of 12% per annum should be paid from the date of the order.

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News Network
October 1,2024

lokayukta.jpg

Mysuru, Oct 1: The Karnataka Lokayukta team on Tuesday arrived at the disputed plot in Mysuru and began investigation into the MUDA case against CM Siddaramaiah and his wife, news agency ANI reported. Snehamayi Krishna, the complainant in the case was also present with the team.

Sources stated that ED sleuths might issue a notice to CM Siddaramaiah at any time and issue summons to him for questioning. The sleuths are also keenly watching the movements of CM Siddaramaiah’s close associates and relatives, including a cabinet minister in connection with the MUDA scam.

Sources further said that there is a possibility of the ED conducting raids across the state on offices and residences of close associates of CM Siddaramaiah. The ED has also gathered information on bank accounts and financial transactions of CM Siddaramaiah and his associates.

The Directorate of Enforcement (ED) on Monday registered an Enforcement Case Information Report (ECIR), equivalent to an FIR by the police, against CM Siddaramaiah over the alleged irregularities in the allotment of 14 sites to his wife Parvathi B.M. by the Mysore Urban Development Authority. The ED registered the case taking cognisance of the FIR registered against the Chief Minister by the Lokayukta police on September 27.

Meanwhile, the Karnataka Lokayukta probing the MUDA case has also expedited the probe. The sleuths led by Mysuru Lokayukta SP T.J. Udesh have visited the controversial land on the outskirts of Mysuru city. The petitioner, Snehamayi Krishna, also accompanied the team.

The move of Chief Minister Siddaramaiah’s wife to return 14 sites allotted by the MUDA to her has triggered a debate. BJP MLA from Mysuru T.S. Srivatsa stated on Tuesday that the move of CM’s wife is not acceptable. "The two commissioners who colluded in the MUDA scam are roaming freely even today," he said.

"CM Siddaramaiah first claimed that there was no scam at all. Later, he formed a commission and now there is an FIR against him. After committing the mistake, you offer to return the sale deed. The time is up. He will have to tender his resignation and I am sure he won’t be in the position until Dasara festivities," MLA T.S. Srivatsa stated.

T.J. Abraham, one of the petitioners in the MUDA case said, “I had demanded the MUDA commissioner to take back the allotted sites. He had written back saying the process would be initiated. They were waiting for the investigation report."

"CM Siddaramaiah has not approached the division bench or the Supreme Court to challenge the order against him because there is nothing to be challenged. Returning sites is not a big sacrifice. The Chief Minister has lost it," Abraham stated. 
 

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