Emirates ID holders can now Skype Eida officials

December 25, 2013

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Abu Dhabi, Dec 25: All Emirates ID holders in the UAE may now communicate with the Emirates Identity Authority (Eida) through an official account on Skype that does not break laws preventing Skype usage in the country.

According to a senior official, the software, mainly designed by Microsoft Skype Division for calling other people on their computers or phones, will help customers communicate with the authority round the clock for free, through instant messaging and a voice-over-IP service.

Amer Al Mahri, Director of Government Communications & Community, said Eida was now in communication with customers through 14 channels, and these are meant to keep applicants in direct contact, receive and respond to their queries, comments, suggestions, and complaint.

Al Mahri said “We have specified a special well-trained team to better communicate with customers locally and abroad on our official account: (EmiratesID_skype).”

The authority urges all customers to instal the #EmiratesID #MobileApp on their smartphones and tablets and share their experience. Earlier, the Emirates Identity Authority launched a new interactive initiative titled “Ask Hamad” through its account on Twitter. The initiative is aimed at boosting Emirates ID’s interaction with its customers, responding to their queries and feedback and solving their complaints.

“Our account on twitter (@EmiratesID) has become a certified source for all information on the authority activities and services, let alone being protected against hacking and viruses.”Al Mahri said the initiative was the first of its kind in the UAE where it will be launched on a weekly basis, noting that it stimulates the (Online Open Day) as an interactive mechanism to directly communicate with customers who use Twitter and follow Emirates ID’s account (@EmiratesID).

Al Mahri added that the initiative is in line with Emirates ID’s keenness to consistently communicate with its customers and interact with them through their favourite channels and thereby reach them through their smartphones and tablets in an innovative way through a cartoon character derived from the UAE heritage.

“Enhancing Emirates ID presence on social media channels comes in line with its strategic plan 2010-2013 which focuses on developing the level of services provided to customers towards achieving their satisfaction. Al Mahri pointed out that in mid-2012, Emirates ID launched a Twitter account under the name @EmiratesID_Help as an additional interactive channel with the public besides its official channels on Facebook, Twitter and YouTube.

The Emirates Identity Authority has affirmed the legality of using its account on Skype (EmiratesID_skype). Al Mahri told Khaleej Times on Tuesday that they contacted the concerned organisations and got permission for creating our Skype account which is based on computer or smartphone communication, and needs internet access.

He said though the Skype Call service was banned by the Telecommunications Regulatory Authority, the chat-based, and there is no phone or mobile number to communicate with the public through their skype account.

“There is no landline or mobile phone number to communicate through this Skype account through which Skype Call is not accessible for being banned in the country.”

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News Network
November 14,2024

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The UN special rapporteur for Palestine has slammed Israel’s parliament for passing a law authorizing the detention of Palestinian children, who are “tormented often beyond the breaking point” in Israeli custody.

Francesca Albanese, the UN special rapporteur on the rights situation in the Occupied Palestinian Territory, in a Thursday post on X, characterized the experiences of Palestinian minors in Israeli detention as extreme and often inhumane.

The UN expert highlighted the grave impact of this policy, noting that up to 700 Palestinian minors are taken into custody each year, a practice she described as part of an unlawful occupation that views these children as potential threats.

Albanese said Palestinian minors in Israeli custody are “tormented often beyond the breaking point” and that “generations of Palestinians will carry the scars and trauma from the Israeli mass incarceration system.”

She further criticized the international community for its inaction, suggesting that ongoing diplomatic efforts, which often rely on the idea of resuming negotiations for peace, have contributed to normalizing such human rights violations against Palestinian children and the broader population.

The comments by Albanese came in response to Israel’s parliament (Knesset) passing a law on November 7 that authorizes the detention of Palestinian children under the age of 14 for “terrorism or terrorist activities.”

Under the legislation, a temporary five-year measure, once the individuals turn 14, they will be transferred to adult prison to continue serving their sentences.

Additionally, the law allows for a three-year clause that enables courts to incarcerate minors in adult prisons for up to 10 days if they are considered dangerous. Courts have the authority to extend this duration if necessary, according to the Knesset.

The legislation underscores a shift in the treatment of minors and raises alarms among human rights advocates regarding the legal and ethical ramifications of detaining children and the conditions under which they may be held.

Thousands of Palestinians, including hundreds of children and women, are currently in Israeli jails—around one-third without charge or trial. Also, an unknown number are arbitrarily held following a wave of arrests in the wake of the regime's genocidal war on Gaza.

Since the onset of the Gaza war, the Israeli regime, under the supervision of extremist minister Itamar Ben-Gvir, has turned prisons and detention centers into “death chambers,” the ministry of detainees and ex-detainees’ affairs in Gaza says.

Violence, extreme hunger, humiliation, and other forms of abuse of Palestinian prisoners have been normalized across Israel’s jail system, reports indicate.

Over 270 Palestinian minors are being detained by Israeli authorities, in violation of UN resolutions and international treaties that forbid the incarceration of children, as reported by Palestinian rights organizations.

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News Network
November 26,2024

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The extremist Israeli finance minister has called for the occupation of the Gaza Strip and halving the population of the Palestinian territory that is reeling from almost 14 months of genocide.  

Bezalel Smotrich, who has a history of racist statements against Palestinians, made the controversial remarks during a conference of the Yesha Council settler group on Monday.

“We can occupy Gaza and thin the population by half within two years,” through encouraging the so-called “voluntary emigration," he said.

The racist minister also urged the Tel Aviv regime to use its favorable ties with the incoming administration of US President-elect Donald Trump to implement the plan.

“Occupying Gaza is not a dirty word,” he further claimed.

Once the success of the “voluntary emigration" is proven in the besieged Gaza Strip, it can be replicated in the occupied West Bank, he added.

Last month, Smotrich urged the full annexation of the West Bank and Gaza, asserting that Israel should unequivocally declare there would be no Palestinian state.

Israel launched its brutal Gaza onslaught on October 7, 2023, after the Palestinian Hamas resistance group carried out a historic operation against the usurping entity in retaliation for its intensified atrocities against the Palestinian people.

However, nearly 14 months into the offensive, the Tel Aviv regime has failed to achieve its declared objectives of finding captives held in Gaza and eliminating Hamas.

So far, the occupying regime has killed at least 44,235 Palestinians, mostly women and children, and injured 104,638 others, in Gaza. 

It has been committing the war crimes of starvation and of intentionally directing attacks against the civilian population in the besieged territory.

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News Network
November 27,2024

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Gaza health authorities say Israel’s military has "erased” over 1,400 Palestinian families in the besieged territory over the past year.

The Health Ministry said in a statement on Tuesday that the Israeli regime "completely erased about 1,410 families, numbering 5,444 people, from the civil registry during the same period.”

It said that there were 3,463 families with only one survivor, while 2,287 families had more than one survivor.

In northern Gaza, Israel’s warplanes have continued dropping bombs over Palestinian families, Palestinian news agency Wafa reported.

It said one airstrike hit a family home in Jabalia, causing numerous casualties on Tuesday.

According to Gaza's civil defense agency, at least seven people were killed and several others wounded in the attack.

Another person was killed in a strike on a house in nearby Beit Lahia, a town in northern Gaza, which has been declared “a disaster area" by the municipality due to "the Israeli war of extermination and siege, and it has no food, water, hospitals, doctors, services, or communications."

The health ministry said, “Israeli forces killed 14 people and injured 108 others in three massacres of families in the last 24 hours.”

“Many people are still trapped under the rubble and on the roads as rescuers are unable to reach them.”

International organizations and leaders believe that Israel’s genocidal war, now in its second year, is a deliberate attempt to destroy the population of Gaza.

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