Mangaluru Customs unveils online initiatives for passenger facilitation

[email protected] (CD Network | Photos by Chakravarthi)
February 17, 2017

Mangaluru, Feb 17: R B Tiwari, Chief Commissioner of Customs, Bengaluru Zone launched the Unaccompanied Baggage Module in Customs EDI yesterday at New Custom House, Panambur, and also launched Online Customs Guide for International Passengers at Mangaluru International Airport today.

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The Central Board of Excise and Customs has been taking several initiatives for smooth and quick clearance of cargo and baggage and passengers by reducing unwanted paper work. In this direction, in order to further expedite processing of unaccompanied baggage declarations, faster delivery of baggage, further improve transparency in clearance process and also to reduce interface with the department, the unaccompanied baggage module has been launched by the Mangaluru Customs.

The event was witnessed by Dr.M. Subramanyam, Commissioner of Customs, Mangaluru, Shri Suresh P. Shirwadkar, Deputy Chairman, New Mangalore Port Trust, Shri Krishnappa, Manager, CWC and representatives of Kanara Chamber of Commerce & Industry, Customs Brokers’ Association, Stevedores Association, Steamer Agents Association and other stake holders. During this year so far there has been an increase of over 25% in the baggage declarations filed as compared to the number of declarations filed during the corresponding period last year.

Further considering the passenger profile at Mangaluru airport wherein about 97.7% of passengers are facilitated through green channel, the need was felt to devise an online Customs guide for international passengers in the form of an interactive web page that could be accessed from any device viz. desktop, laptop, smart phone or tab and from anywhere. It was also necessitated considering the number of queries received from passengers about their eligibility of various items. This online guide has been devised to enable any passenger to know his entitlements of various items including gold jewellery, television, liquor, cigarettes, etc in an easy, simple and interactive way. The launching event was attended by the Airport Director, Shri J.T. Radhakrishna, Dr. M. Subramanyam, Commissioner of Customs, Mangaluru, officials of CISF, Immigration, Airlines and Airport Authority of India.

The Customs department in order to increase the levels of facilitation has been procuring several state-of-the-art equipment like baggage scanners. One such advanced scanner was also inaugurated by the Chief Commissioner today at Mangaluru International Airport.

During these occasions, the Chief Commissioner has highlighted the pro active measures taken by Indian Customs to further facilitate international passengers, educating them by providing the relevant information in a very easily accessible mode and strengthening of public grievance redressal mechanism. In this regard he highlighted the customer feedback survey conducted at Bengaluru airport which has revealed that more than 89% of passengers were satisfied with Customs processes. Detailing a mobile app launched for the benefit of international passengers, he added that the same has been translated into regional languages like Malayalam, Kannada and Tamil and that the feedback received evidenced that the passengers have been finding it very useful.

Dr. M. Subramanyam, Commissioner while informing the gathering about various measures taken to improve the levels of facilitation highlighted that all the agencies involved in the airport have been showing excellent cooperation and coordination in the direction of making Manglaluru a preferred destination for passengers.

Highlighting the necessity to have delicate balance between enforcement and facilitation, he added that the latest equipment being procured are enabling Customs officers in detection of contraband concealed in various modes. Simultaneously by developing online travel guide inhouse, the commissionerate is ensuring that the international passengers are aware of their eligibility of various items which in turn translates into hassle free clearance of passengers and baggage.

All the stake holders have been requested to give wide publicity to these measures taken for the benefit of international passengers.

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May 1,2024

Mangaluru: The Bengaluru-Mangaluru air route has recently surpassed the Mumbai route to become the busiest for Mangaluru International Airport.

According to the Directorate General of Civil Aviation’s city pairing data for March this year, 51,734 passengers travelled between Mangaluru and Bengaluru, while 50,340 passengers flew on the Mangaluru-Mumbai route.

In January and February, the Mumbai air route had the highest passenger flow with 60,306 and 52,732 passengers, respectively, compared to 53,509 and 47,530 for Bengaluru during the same months. However, the trend shifted in March, with the Bengaluru-Mangaluru route surpassing Mumbai.

An official from MIA explained, “The first reason for Bengaluru taking over Mumbai is that flights that almost fly full to Mumbai were reduced from March, after the ministry of civil aviation suggested easing air traffic congestion at Mumbai airport. The air carrier IndiGo, which used to operate four flights a day from MIA, reduced it to three. Air India Express, which operates two flights a day, has made no changes. As a result of this, Bengaluru has taken over Mumbai. A total seven flights operates per day to Bengaluru.” 

The official added that despite the reduction in flights, the Mumbai route still experiences high demand. DGCA data for 2023 shows that the Mumbai and Bengaluru sectors have experienced growth of 11.9% and 19.3%, respectively.

The Mangaluru-Mumbai sector has seen a total of 5,52,767 passengers, followed by Bengaluru with 5,52,500 passengers in the same calendar year.

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April 29,2024

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Bengaluru, Apr 29: HD Revanna, the father of Karnataka MP Prajwal Revanna, has accused rivals of creating a conspiracy out of "old videos", a comment that is likely to raise a bigger row over his son's alleged link to the obscene videos.

A woman yesterday filed a police case against Prajwal Revanna and his father over alleged sexual assault. Prajwal Revanna, the Janata Dal (Secular) MP and grandson of former Prime Minister HD Deve Gowda, has denied the latest allegations and also filed a police complaint over circulation of obscene videos, which he said were morphed.

Prajwal Revanna left for Germany on Saturday morning after voting in the Lok Sabha elections a day earlier.

"I know what kind of conspiracy is going on. I am not someone who'll get scared and run away. They have released something that was 4-5 years old. Expelling him from the party is left to the party high command," HD Revanna said.

When it was pointed out that an FIR has been registered against him too, he said, "There is politics, I don't want to comment. They (Congress) are in government and they will do whatever they want."

"All these things are not just today, the Deve Gowda family in the last 40 years (has been targeted by) Congress. CoD (now CID), Lokayukta probe, we have been facing for the last 40 years... I don't want to react to anything...let them take action in accordance with law," he said, adding that he hasn't spoken to Deve Gowda on the issue.

"Since the special investigation team is looking into the case, I will not react any further," HD Revanna said.

Yesterday, a first information report was filed against the father-son duo on charges of sexual harassment, intimidation and outraging the dignity of a woman.

The survivor alleged both sexually assaulted her, and when Revanna's wife was not home, he touched her inappropriately and used to sexually assault her. The complainant alleged Prajwal Revanna also misbehaved with her daughter over a video call. "My daughter blocked his number after repeated calls," the complainant said.

The latest FIR comes when Prajwal Revanna is already in the middle of a controversy after some objectionable videos went viral on social media allegedly involving him.

Prajwal Revanna is seeking a fresh term in the Lok Sabha from as a National Democratic Alliance (NDA) candidate from Hassan.

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May 4,2024

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Bengaluru: BJP leader Anantkumar Hegde represented Uttara Kannada Lok Sabha segment in Karnataka for six terms and now gynecologist Anjali Nimbalkar is putting up a spirited fight seeking to turn the tide and "deliver" it for the Congress.

Dr Nimbalkar is taking on former Karnataka Assembly Speaker Vishweshwar Hegde Kageri, who replaced Hegde, in this BJP stronghold.

A former Congress MLA, she lost the Assembly elections from Khanapur in Belagavi district last year.

The 62-year-old Kageri, a six-term MLA and a former minister, was also defeated in the Assembly polls from Sirsi.

"In the past 30 years, the voice of Uttara Kannada was not spoken and not even a single question was asked in the Parliament," Nimbalkar said in an apparent dig at Hegde.

If elected, she said her focus is to address the local issues related to forest dwellers, getting them 'patra' for their own land -- a battle they have been fighting for long.

Also on her priority list is getting a multispecialty hospital in Kumta as per people's demand, generating employment and focusing on tourism for the overall development of Uttara Kannada.

"Issues related to forest dwellers -- they want a 'patra' for their own land -- we will try and put forth these issues in the first session itself and we will see to it that maximum applications which are pending with the Central government get cleared during the first session itself," she said in an interview.

"So, our thing is that at least 50 per cent of the jobs should be given to the local Kannadigas in the Central schemes which are implemented in the district," she said.

Noting that Uttara Kannada has a combination of both beaches and temples, Nimbalkar said the district can be developed internationally in a much higher scale than "what actually Goa or Kerala is".

The Congress candidate is also banking on the five guarantee schemes launched by the Siddaramaiah-led government in Karnataka and the promises made by party in its manifesto at the national level.

Responding to a question, she expressed happiness that the Congress has fielded a total of six women candidates out of 28 Lok Sabha constituencies in Karnataka.

While campaigning, Nimbalkar said she was overwhelmed to see a large number of people, especially women, turning up for her rallies despite the intense heat in Uttara Kannada.

"They are very happy that the Congress has given a woman candidate and an educated candidate who herself is a doctor and a gynecologist. So they are excited that, yes, she can be our voice in the Parliament who can fight for our rights," the 47-year-old said.

"I have worked as an MLA (Khanapur), so they have seen my work in the Assembly and the expectations are like, yes, she will be the one who will be speaking for us and that faith is seen in their eyes," she said.

Nimbalkar strongly believes that when women enter any field, it brings a different perspective - be it in terms of management, policy formulation or even as homemakers.

Uttara Kannada is among the 14 constituencies going for polls in Karnataka under second phase on May 7.

Karnataka has 28 Lok Sabha seats and the first phase of polling was held on April 26.

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