Microsoft outage impacting services worldwide: Here’s what you need to know

News Network
July 19, 2024

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Microsoft has announced an investigation into the Azure cloud server outage in the US and other parts of the world.

The outage caused temporary grounding of flights of low-cost carrier Frontier Airlines in the US.

"Our systems are currently impacted by a Microsoft outage, which is also affecting other companies. During this time booking, check-in, access to your boarding pass, and some flights may be impacted. We appreciate your patience," the company said on X.

Now, the ground stop has been lifted, and the company is in the process of resuming flight operations.

In India, SpiceJet, IndiGo, Air India Express and Akasa Airlines also faced difficulties. Most of the passengers were unable to do their web checkin online.

"Due to infrastructure issues with our service provider, some of our online services, including booking, check-in and manage booking services will be temporarily unavailable," Akasa Airlines said in a statement.

"Our systems are currently impacted by a Microsoft outage, which is also affecting other companies. During this time, booking, check-in, access to your boarding pass, and some flights may be impacted. We appreciate your patience," said IndiGo on X.

"As our systems are impacted by an ongoing issue with Microsoft Azure, we are experiencing high volumes at contact centre. Please contact us only if your travel is within 24 hrs," added IndiGo.

"Global digital infrastructure issues with cloud services are temporarily impacting operations across multiple airlines, airports and other businesses globally. As a result, our website, reservation and airport check-in systems are also impacted. Please plan your travel and keep sufficient time in hand for airport procedures. We regret the inconvenience and appreciate your patience and understanding during this time," said Air India Express on X

Currently, the affected airlines are doing manual check-ins and boarding processes at the airports.

Down under, Sydney Airport in Australia is facing service outage. It has requested the passenger to leave home early to avoid delays.

"A global technical outage has impacted some airline operations and terminal services. Flights are currently arriving and departing however there may be some delays throughout the evening.   We have activated our contingency plans and deployed additional staff to our terminals.   If you're travelling today make sure you leave plenty of time to come to the airport and check with your airline regarding the status of your flight," Syndney Airport posted the message on X.

"CrowdStrike, the cybersecurity firm that services numerous industries, was down across parts of the world Friday morning, halting news broadcasts and grounding flights," reported reported.

"I am aware of a large-scale technical outage affecting a number of companies and services across Australia this afternoon. Our current information is this outage relates to a technical issue with a third-party software platform employed by affected companies," said the office of Australia's National Cyber Security Coordinator Michelle McGuinness on X. 

Hong Kond Airport is facing IT service outage and has now switched to manual check-in and boarding processes.

Air France and Paris airports are also facing similar issues, reported Reuters. Add to that, Paris Olympic committee said that its IT operations have been impacted by a global cyber outage.

"We have activated contingency plans in order to continue operations," the organising committee said in a statement.

Taiwan's two major airlines, China Airlines and Eva Air, have been spared are unaffected.

Even Microsoft 365, which offers access to Word, SharePoint Online, OneDrive for Business, Teams, Intune, PowerBI, Microsoft Fabric, Microsoft Defender, Viva Engage and other productivity tools has become inaccessible to clients around the world, including major cities across India.

The Microsoft 365 service health status reads-- "Users may be unable to access various Microsoft 365 apps and services".

Indian Government's statement 

“MEITY (Ministry of Electronics and Information Technology) is in touch with Microsoft and its associates regarding the global outage. The reason for this outage has been identified and updates have been released to resolve the issue. CERT is issuing a technical advisory. NIC network is not affected,” said Ashwini Vaishnaw, Minister for Railways, Information & Broadcasting, Electronics & Information Technology, Government of Bharat. 

Computers with CrowdStrike cybersecurity applications are struck with Blue Screen of Death (BSoD) issue.

Indian Computer Emergency Response Team has recommended user to follow the process shared by CrowdStrike on Reddit below:

Step 1: Boot Windows into Safe Mode or the Windows Recovery Environment.

Step 2: Navigate to the C:\Windows\System32\drivers\CrowdStrike directory

Step 3: Locate the file matching “C-00000291*.sys” and delete it.

Step 4: Boot the host device normally. This should fix the BSoD problem. 

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News Network
November 13,2024

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New Delhi: The Supreme Court took a firm stance on ‘bulldozer justice’ today, affirming that the Executive cannot bypass the Judiciary and that the legal process must not prejudge the guilt of an accused. In a significant judgment, the bench led by Justices BR Gavai and KV Viswanathan set new guidelines for demolition practices, responding to petitions challenging the controversial bulldozer actions taken against individuals accused of crimes.

The rise of this practice, termed 'bulldozer justice,' has seen authorities in various states demolish what they claim to be illegal structures belonging to accused individuals. However, multiple petitions questioned the legality and fairness of this approach, bringing the matter before the court.

Justice Gavai highlighted that owning a home is a cherished goal for many families, and an essential question was whether the Executive should have the authority to strip individuals of their shelter. “In a democracy, the rule of law protects citizens from arbitrary actions by the state. The criminal justice system must not assume guilt,” stated the bench, underscoring that due process is a fundamental right under the Constitution.

On the principle of separation of powers, the bench reinforced that the Judiciary alone holds adjudicatory powers and that the Executive cannot overstep these boundaries. Justice Gavai remarked, “When the state demolishes a home purely because its resident is accused of a crime, it violates the doctrine of separation of powers.”

The court issued a strong warning about accountability, stating that public officials who misuse their power or act arbitrarily must face consequences. Justice Gavai observed that selectively demolishing one property while ignoring similar cases suggests that the aim might be to penalize rather than enforce legality. “For most citizens, a house is the product of years of labor and dreams. Taking it away must be an action of last resort, thoroughly justified,” he said.

In its directives under Article 142 of the Constitution, the Supreme Court established new demolition guidelines. These include:

Mandatory Show-Cause Notice: No demolition should occur without first issuing a show-cause notice. The person served has a minimum of 15 days or the duration stated in local laws to respond.

Transparency of Notice Content: The notice must include specifics about the alleged unauthorized construction, the nature of the violation, and the rationale for demolition.

Hearing and Final Order: Authorities are required to hear the response of the affected individual before issuing a final order. The homeowner will have 15 days to address the issue, with demolition proceeding only if no stay order is obtained from an appellate authority.

Contempt Proceedings: Any breach of these guidelines would lead to contempt proceedings. Officials who disregard these norms will be personally accountable for restitution, with costs deducted from their salaries.

Additionally, the court mandated that all municipal bodies establish digital portals within three months, displaying show-cause notices and final orders on unauthorized structures to ensure public transparency and accountability.

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News Network
November 11,2024

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The Manipur Kuki MLAs have released a statement calling out Solicitor General Tushar Mehta's 'lies' in the Supreme Court. In a joint statement, the MLAs, including those from the Bharatiya Janata Party, said they had not had any meeting with the Chief Minister since May 3, 2023, nor did they intend to meet him in the future as “he was the mastermind behind the violence”.

As per the MLAs, the SG lied about state CM N Biren Singh speaking to Kuki MLAs to control the situation there, in order to halt a Supreme Court probe into the leaked tapes which allege that Singh has been complicit in the violence that broke out between Kukis and Meitis there.

"We...clarify that we have never had any meeting with Chief Minister, Shri N. Biren Singh since May 3, 2023, nor have any intention to meet him in future as he is the mastermind behind the violence and ethnic cleansing of our people from the Imphal valley, which is continuing till today, the latest being the brutal killing and burning of Mrs Zosangkim Hmar on November 7, 2024," the letter read, while condemning the recent 'barbaric' killing of the woman there, and noting the SG's assertion is 'tantamount' to misleading the top court.

“We, the undersigned ten MLAs, have come to know that during the Supreme Court hearing held on November 8, 2024, the Solicitor General of India submitted that ‘CM is meeting all Kuki MLAs and trying to bring the situation down to get peace’. In this connection, we hereby categorically state that this submission is a blatant lie and tantamount to misleading the Hon’ble Supreme Court of India,” the statement said.

The Supreme Court, while hearing a petition by a Kuki organisation, asked that it submit audio tapes to substantiate its claim that the Chief Minister was instrumental in inciting and organising violence in the northeastern State.

Solicitor-General Tushar Mehta orally informed the court that the Chief Minister was meeting all the Kuki-Zo MLAs and that peace in the State had come at a huge cost.

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