Court asks KSRTC to pay Rs 1,000 for failure in picking up passenger

News Network
November 15, 2021

Bengaluru, Nov 15: A consumer court in Bengaluru has ordered the Karnataka State Road Transport Corporation (KSRTC) to pay Rs 1,000 as compensation to a passenger for failing to pick him up from the designated bus stop.

67-year-old S. Sangameshwaran, a resident of Banashankari in the city, had booked a return ticket to Tiruvannamalai in Tamil Nadu from Bengaluru on a KSRTC Airavat Club Class bus on October 12, 2019.

While returning from Tiruvannamalai on October 13, 2019, though the passenger reached the designated bus stop on time he was not picked up and instead received an SMS containing the details of the trip and contact number of the conductor.

When the passenger called up, the bus conductor maintained that he had already left Tiruvannamalai and blamed him for turning up late. The elderly man had to take a bus to Hosur in Tamil Nadu and another bus to reach Bengaluru.

Sangameshwaran filed a complaint against the KSRTC Managing Director and General Manager with the Bengaluru Second Urban Additional District Consumer Disputes Redressal Commission.

The KSRTC maintained that the complainant is not liable to receive compensation as per the law. It argued that the case should be dismissed as it happened in Tiruvannamalai which is beyond its jurisdiction. It maintained that the complainant was sent an SMS about shifting of the bus stop.

It also said as many as 23 passengers boarded the bus from the changed location.

The consumer court didn't agree with the arguments of KSRTC as it failed to produce any evidence. The consumer court ordered the KSRTC to pay a compensation of Rs 1,000 for the inconvenience caused to the complainant, who is a senior citizen and asked it to refund the Rs 497 as ticket fare and an additional amount of Rs 200, which he paid as fare in other buses to reach Bengaluru.

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News Network
December 30,2024

Mangaluru: Despite a reduction in the number of cybercrime cases in 2024 due to effective preventive measures and increased public awareness, the financial impact of cybercrimes in the Mangaluru Commissionerate was the highest this year. Over Rs 40.46 crore was lost, with Rs 9.32 crore frozen and Rs 2.55 crore released to the complainants, reported Commissioner of Police Anupam Agrawal.

Comparing years, the number of cybercrime cases at CEN Police Station decreased from 196 cases in 2023 to 72 cases in 2024. In total, CEN registered 313 cybercrime cases from 2022 to 2024, including 55 cases in 2022, 196 in 2023, and 62 in 2024. In contrast, other police stations reported 120 cybercrime cases during this period, with eight cases in 2022, 40 in 2023, and 72 in 2024.

The financial losses from cybercrimes in 2022 were Rs 61 lakh, with Rs 7 lakh frozen and Rs 6 lakh returned to victims. In 2023, the losses increased significantly, with Rs 9.83 crore lost, Rs 6.29 crore frozen, and Rs 1.17 crore released to complainants.

Cybercrimes were mainly investment frauds, accounting for 50% of the cases and around 75% of the total losses. A total of 67 cases of investment fraud led to a loss of Rs 30.3 crore in 2024. Other major cybercrime categories included digital arrest scams (25 cases, Rs 7.1 crore lost), job frauds (8 cases, Rs 1.2 crore lost), and matrimonial frauds (4 cases, Rs 60.4 lakh lost). Online shopping frauds resulted in Rs 5.9 lakh in losses from three cases, while share market frauds led to Rs 41.96 lakh in losses from five cases. Other frauds, including advertisement, KYC, and miscellaneous scams, caused additional losses.

The National Cyber Crime Reporting portal received 5,498 complaints, with 215 cases converted into FIRs. Arrests related to cybercrimes increased in 2023, particularly at other police stations. This year, 42 individuals were arrested for cybercrimes, with 15 from Karnataka and 27 from other states, including Kerala and Tamil Nadu.

To combat cybercrime, 217 awareness programs were held across Mangaluru, targeting various sections of society. These programs were organized at the Police Station, Beat, Sub-division, and Commissionerate levels, helping spread awareness and prevent future crimes.

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News Network
January 6,2025

Two cases of Human Metapneumovirus (HMPV) were reported in Bengaluru on January 6 - a 3-month-old baby who has been discharged and an 8-month-old who is recovering at a hospital in the Karnataka capital. This marks the first reported cases of HMPV in India.

The infected infants and their families have no recent travel history, ruling out exposure from other regions or countries, the health department said.

HMPV is a respiratory virus that often causes mild symptoms resembling a cold but can lead to other complications, particularly in infants, the elderly, and those with weakened immune systems. The virus can occasionally trigger pneumonia or exacerbate chronic respiratory conditions. Cases typically rise during the winter and early spring.

The Centre announced on Sunday that it is monitoring HMPV and other respiratory viruses, especially following recent reports of increased respiratory illnesses in China. A Joint Monitoring Group (JMG) convened on January 4 to evaluate the situation, with representatives from the World Health Organisation (WHO), National Centre for Disease Control (NCDC), Indian Council of Medical Research (ICMR), and other health organisations participating.

Respiratory illnesses in China align with seasonal variations caused by viruses such as influenza, RSV, and HMPV. Current surveillance data from India does not indicate any unusual surge in respiratory infections, according to the Ministry of Health and Family Welfare.

As a precaution, the Centre has increased laboratory capacity for HMPV testing. The ICMR will monitor HMPV trends throughout the year, alongside other respiratory illnesses such as influenza-like illness (ILI) and severe acute respiratory infections (SARI). A robust network of surveillance systems, including those operated by ICMR and the Integrated Disease Surveillance Programme (IDSP), continues to track respiratory infections across the country.

Hospitals have been advised to strengthen isolation protocols for suspected cases, ensure the availability of essential medicines, and promptly report ILI and SARI cases through the Integrated Health Information Platform (IHIP).

Precautions to Take:

To reduce the risk of HMPV infection, individuals are advised to:

  • Wash hands frequently with soap and water for at least 20 seconds.
  • Avoid close contact with people who have respiratory symptoms.
  • Wear masks in crowded or high-risk areas, especially during seasonal outbreaks.
  • Maintain good indoor ventilation by keeping windows open when possible.
  • Disinfect commonly touched surfaces regularly, such as doorknobs, toys, and tables.
  • Monitor infants, the elderly, and people with chronic illnesses for symptoms like persistent cough or breathing difficulties.
  • Seek prompt medical attention if respiratory symptoms worsen or persist. 

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News Network
January 6,2025

Bengaluru: An eight-month old baby has been detected with the human metapneumovirus (HMPV) in a Bengaluru hospital on Monday, with reports going viral online. This is likely the first reported case of HMPV in the country after the recent spike in China.

The baby is reportedly undergoing treatment in a private hospital in northern Bengaluru.

The Karnataka state health department has maintained that there is no cause for concern.

"We don't know what strain of virus is spreading in China. Without knowing that, we cannot say that this reported case is concerning. We have been reviewing all influenza-like illnesses (ILIs) from December to check for any strain that is concerning. There is no such concerning spike across the state or country," said a well-placed source in the state health department.

The HMPV is a known virus (first discovered in 2001) that causes respiratory symptoms similar to that of a common cold, largely affecting children below the age of five. It is not a new virus.

Cases have been reported in the past, especially in the winter season, note experts and health department officials, making it not an immediate concern, unless an unusual spike is observed.

In December 2024, 714 suspected cases of HMPV were tested in 16 Virus Research and Diagnostic Laboratories (VRDLs) across the country, of which only nine were confirmed positive.

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