Mangaluru International Airport gets level-3 accreditation from ACI

News Network
February 16, 2024

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Mangaluru, Feb 16: The Mangaluru International Airport has received the coveted level-3 airport customer experience accreditation from the Airports Council International (ACI), a release from the MIA here said on Friday.

Issued by the ACI on February 2, the accreditation is valid for one year. The airport had received the level-2 accreditation in December 2022.

The accreditation aims to further strengthen the continued endeavour of this public asset to enhance customer experience. Airports that participate in this process undergo a comprehensive assessment and training that includes stakeholder-employee engagement and staff development.

It is the only accreditation programme in the airport industry worldwide that provides a 360 degree view of customer experience management.

The level-3 accreditation recognises MIA for advanced practices on the specific domain of service design and innovation, airport culture, governance, operation improvement, measurement, customer understanding and strategy.

The MIA is the first airport in India under the 5 million passenger category to reach this coveted milestone, the release said.

Luis Felipe de Oliveira, director general and CEO at ACI – ACI World in a LinkedIn post congratulated Mangaluru International Airport on achieving the accreditation, which will be conferred at the annual ACI customer experience global summit that will be held at Atlanta, USA from September 24 to 26 this year.

The airport has now set its sights on the level-4 of this accreditation, which necessitates airport-community collaboration, the release said. 

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News Network
March 28,2025

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When the ground violently shook beneath his feet, Prem Kishore Mohanty, an Indian expatriate in Bangkok, was attending his five-year-old daughter's school sports day. What began as a routine event—children competing, parents cheering—quickly turned into a moment of panic as tremors struck.

"I felt my head spinning and had to sit down. The overhead lights swayed, and chairs moved," said Mr. Mohanty, 44. The school's PA system quickly announced an emergency evacuation, directing everyone to the outdoor field while warning against using nearby lanes lined with high-rise towers.

Water from rooftop swimming pools, including those at the InterContinental Bangkok, cascaded down buildings, as captured in viral videos.

Fear and Chaos as Bangkok Shakes
The 7.7-magnitude earthquake, with its epicenter in Myanmar, sent powerful tremors into Thailand, bringing Bangkok to an abrupt standstill. Public transport was suspended, traffic snarled, and people evacuated buildings, waiting anxiously for the all-clear.

Earthquakes are rare in Bangkok, a city more accustomed to heat and monsoons than seismic shocks. For the Mohanty family, who live in a high-rise apartment in Sukhumvit, confusion and fear gripped them as the evacuation began.

"It was terrifying. We were told to take the fire escape stairwell and wait outside. There was no time to think," Mr. Mohanty recalled.

Now safe, he remains shaken by the unexpected jolt that turned a normal day into a moment of chaos for his family and thousands across the city.

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News Network
March 27,2025

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The Karnataka government has announced that Nandini milk will become ₹4 costlier per litre starting April 1, 2025. This is the second price hike this year.

The decision was made during a cabinet meeting led by Chief Minister Siddaramaiah. Karnataka Cooperation Minister K N Rajanna and Animal Husbandry Minister K Venkatesh said the increase is meant to support dairy farmers by covering the rising costs of producing and processing milk.

Officials also said that:

>> The extra money from the price hike will go directly to the milk producers.

>> The earlier ₹2 price hike (announced on June 26, 2024) will be withdrawn.

>> The new price hike of ₹4 will apply to both 500 ml and 1-litre packets.

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Agencies
March 28,2025

Udupi: Deputy Commissioner K. Vidya Kumari has directed officials to expedite land acquisition for designated industrial zones in the district to facilitate new industries. She issued these instructions during a meeting at Rajatadri on Wednesday.

Lands have been identified across various taluks for industrial development. The DC emphasized that KIADB must acquire these lands and ensure essential infrastructure—electricity, roads, and drainage—to attract industries and generate employment.

A total of 77 acres of private land has been acquired and compensated, including 31.2 acres in Kerebettu village, Hebri taluk, and 45.7 acres in Shivapura village. However, approval for 36.5 acres of government land is still pending. She instructed the forest department to assess whether this land falls under an eco-sensitive zone.

For the Belapu Industrial Area, the DC urged officials to accelerate minor land acquisitions for road expansion and commence construction at the earliest. She also mandated rainwater harvesting systems for all units in the Miyaru Industrial Area to tackle water scarcity.

Currently, 22 export-based units operate in the district. The DC encouraged further promotion of exports and an increase in their number.

The meeting was attended by Joint Director of Industries Nagraj V. Naik, KIADB Development Officer Srinivasa Murthy, Small-Scale Industries Association District President Harish Kunder, Deputy Director of the District Industrial Center Seetharam Shetty, District Skill Development Officer Arun B., and others.

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