Mangaluru International Airport gets level-3 accreditation from ACI

News Network
February 16, 2024

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Mangaluru, Feb 16: The Mangaluru International Airport has received the coveted level-3 airport customer experience accreditation from the Airports Council International (ACI), a release from the MIA here said on Friday.

Issued by the ACI on February 2, the accreditation is valid for one year. The airport had received the level-2 accreditation in December 2022.

The accreditation aims to further strengthen the continued endeavour of this public asset to enhance customer experience. Airports that participate in this process undergo a comprehensive assessment and training that includes stakeholder-employee engagement and staff development.

It is the only accreditation programme in the airport industry worldwide that provides a 360 degree view of customer experience management.

The level-3 accreditation recognises MIA for advanced practices on the specific domain of service design and innovation, airport culture, governance, operation improvement, measurement, customer understanding and strategy.

The MIA is the first airport in India under the 5 million passenger category to reach this coveted milestone, the release said.

Luis Felipe de Oliveira, director general and CEO at ACI – ACI World in a LinkedIn post congratulated Mangaluru International Airport on achieving the accreditation, which will be conferred at the annual ACI customer experience global summit that will be held at Atlanta, USA from September 24 to 26 this year.

The airport has now set its sights on the level-4 of this accreditation, which necessitates airport-community collaboration, the release said. 

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News Network
November 13,2024

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Bengaluru: An estimated overall 10.14 per cent voter turnout was recorded during the first two hours, since the voting began for bypolls to three Assembly segments in Karnataka on Wednesday, election officials said.

The voting began at 7 am and will go on till 6 pm.

More than seven lakh voters are eligible to cast their votes in about 770 polling stations in Shiggaon, Sandur and Channapatna, where a total of 45 candidates are in the fray.

While Channapatna recorded 10.34 per cent voter turnout till 9 am, it was 10.08 per cent in Shiggaon, and 9.99 per cent in Sandur, election officials said.

Voters, including women and elderly were seen queuing up in front of polling booths in these segments.

By-polls for Sandur, Shiggaon, and Channapatna are necessitated, as the seats fell vacant following the election of their respective representatives -- E Tukaram of Congress, former CM Basavaraj Bommai of BJP, and Union Minister H D Kumaraswamy of JD(S) -- to Lok Sabha in May elections.

As many as 31 candidates are in the fray from Channapatna, while Sandur and Shiggaon have six and eight contenders, respectively.

Elaborate security arrangements have been made in the three segments for the smooth conduct of the polls.

The by-polls will witness a straight fight between the ruling Congress and BJP in Sandur and Shiggaon segments, while in Channapatna, JD(S) which is part of the NDA alliance is in contest against the grand old party.

Among the three segments, Channapatna is considered to be a "high profile", where the contest is between C P Yogeeshwara, a five time MLA from the segment and former Minister, who joined the Congress quitting BJP ahead of nomination, and actor-turned -politician Nikhil Kumaraswamy, who is Kumaraswamy’s son and former PM H D Deve Gowda's grandson.

BJP's Bharath Bommai, son of Basavaraj Bommai, is fighting Congress Yasir Ahmed Khan Pathan, who had faced defeat against the former Chief Minister in the 2023 Assembly polls, in Shiggaon.

Bharath Bommai and his father cast their vote at a polling booth in Shiggaon segment.

In Sandur, Bellary MP Tukaram's wife E Annapurna of Congress is contesting from the seat vacated by her husband, against, BJP ST Morcha president Bangaru Hanumanthu, who is considered close to party leader and former mining barron G Janardhan Reddy.

Annapurna, Tukaram and other family members cast their votes at a booth in the segment.

With Nikhil Kumaraswamy and Bharath Bommai contesting, the third generation of Gowda and Bommai families are in the fray in this by-poll. Both their fathers and grandfathers have served as Karnataka's Chief Ministers in the past.

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