DGP's initiative evokes lukewarm response

[email protected] (Raghava M, The Hindu)
April 5, 2011

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Mangalore, April 5: The response to the move of the Director-General and Inspector-General of Police, S.T. Ramesh, asking people to mail him directly their grievances about the police had been lukewarm.

“I have been receiving about 20 e-mails every day. While some are junk, the others are sent to Additional Director-General of Police (Grievance and Human Rights) and Superintendents of Police concerned for action,” Mr. Ramesh said and added: “I want more mails.”

This new mode of grievance redress was launched by Mr. Ramesh on March 15. He had asked people having grievance, including non-registration of cognisable cases, to approach him by sending e-mail to [email protected] or to Additional Director-General of Police (Grievances and Human Rights) Om Prakash ([email protected]).

This was in addition to the existing modes for grievance redress. While there are help desks at the offices of the Police Commissioner and the Superintendent of Police, a toll-free number (18004250100) has been set up to receive complaints and grievances at the office of the Director-General and Inspector-General of Police.

Mr. Ramesh said the new avenue would be for those who had found it hard to get their grievances redressed from the existing modes. “It is an initiative towards receiving all the complaints,” Mr. Ramesh told The Hindu.

The successive DGP-IGPs had been trying to address the problem of non-registration of complaints and not giving copy of the First Information Report (FIR). The then DG-IGP R. Srikumar in September 2008 started the toll-free number (18004250100), which is not only meant for airing grievance but also providing information to police. His successor, Ajai Kumar Singh, put in place a help desk at the Commissionerates and at the offices of the Superintendent of Police.

This desk, which functions throughout the day, receives complaints about non-registration and follow-up actions taken.

It was on the directions of Mr. Ajai Kumar Singh that every police station observed third Sunday of each month as Complainants Day when people could approach the police to get details of the progress made with regard to their complaints.

Mangalore Police Commissioner Seemant Kumar Singh told The Hindu that since one year into functioning of the help desk, there had not been a single complaint of refusal to register FIRs. “The complaints are being promptly registered and none have approached the desk so far,” said Mr. Singh. With regard to the response to Complainants Day, Mr. Singh said the number of visits of the complainants had considerably come down.

The previous Superintendent of Police of Dakshina Kannada A. Subramanyeshwara Rao said 28 cases had been registered through the help desk since last year. A majority of these cases related to land disputes and counter allegations. “Disciplinary action has been taken where officer has been found to have deliberately not registered a complaint,” he said.

IVRS facility soon

Mr. Singh said that an IVRS (Integrated Voice Response System) facility would be opened to give details of action taken on petitions.

A beginning will be made by opening the facility at his office. “The work is almost over. We are waiting for the telephone connection,” Mr. Singh told The Hindu.

Mr. Singh said the IVRS facility would be extended to all police stations in Mangalore. “You will get details about the progress made on the petitions, including the officers dealing with them,” Mr. Singh said.

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News Network
September 20,2024

Udupi: A vigilant Railway Protection Force (RPF) constable, Aparna K T, demonstrated remarkable presence of mind when she rescued a student who slipped while trying to board a moving train at Udupi Railway Station on Friday morning.

The incident occurred as passenger train number 06602 arrived at the station around 7:30 AM. The student, traveling from Mangaluru to Gokarna, had briefly alighted to purchase snacks. However, as the train began moving, she hurried back towards the carriage with the snacks in hand. In her rush, she lost her footing, slipping dangerously between the platform and the moving train.

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Woman constable Aparna K T was given a cash reward of Rs 5000.

 

Constable Aparna, who had been closely monitoring the passengers, immediately sprang into action. “I saw her running towards the train and alerted everyone by blowing my whistle. She slipped, and her legs were caught between the platform and the train. Without hesitation, I pulled her out with the help of others nearby,” she recalled.

Thanks to Aparna’s quick thinking and the swift response of the railway staff, the train was stopped in time. Railway personnel, including the guard and loco pilot, were immediately informed, and they acted promptly to halt the train using both flag signals and a walkie-talkie.

RPF Inspector Madhusoodhanan PV arrived at the scene shortly after to check on the passenger's condition. The shaken but uninjured student was given water and helped back onto the train to safely continue her journey.

In an added measure of care, the RPF post at Bhatkal was notified to follow up on the passenger’s well-being during her journey. The student, fortunately, reached her destination without further incident.

The heroic rescue was captured on CCTV and has since gone viral on social media, earning widespread praise. In recognition of her bravery, Regional Railway Manager (RRM) Karwar awarded Constable Aparna a cash reward of ₹5,000, commending her quick action that averted a potentially tragic accident.

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News Network
September 20,2024

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Mandya: The Deputy Superintendent of Police of Nagamangala town in Mandya district has been suspended for "negligence and dereliction of duty" in connection with the clashes that broke out between two groups during a Lord Ganesh idol procession, police said on Friday.

This is the second suspension of a police officer over the clashes on September 11 following which mobs went on a rampage targeting several shops and vehicles leading to tension here.

The situation in the town has since returned to normalcy and most of the shops have started operating. However, adequate security forces continued to be stationed here as a precautionary measure, according to police.

Sumeeth A R, DySP (Nagamangala), was suspended on Thursday for negligence and dereliction of duty, Mandya Superintendent of Police Mallikarjun Baldandi told PTI.

"He (Sumeeth) was not present at the spot nor was he at the police headquarters when the incident occurred. He arrived late at the spot despite the sensitive nature of events," he said.

Earlier, Police Inspector Ashok Kumar posted at Nagamangala town police station was suspended for dereliction of duty in connection with the violence.

A total of 55 people have been arrested in connection with the incident.

According to police, an argument broke out between two groups, when the Ganesh idol procession by devotees from Badarikoppalu village reached a place of worship on September 11, and some miscreants hurled stones, which escalated the situation.

The police had used mild force to disperse the crowd to control the situation.

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September 19,2024

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Mangaluru, Sep 19: Following the recent Nipah virus-related fatalities in Kerala, health authorities in Dakshina Kannada are taking proactive measures to monitor for potential cases of monkey fever. While typically found in African countries, monkey fever has raised concerns within the district, prompting increased vigilance.

To ensure early detection, travelers arriving at Mangaluru’s international airport and local ports will undergo health screenings. Additionally, a dedicated ambulance has been placed on standby for any emergent cases, and Wenlock Hospital has set aside a special ward with six reserved beds specifically for monkey fever patients.

"We currently have no confirmed cases of monkey fever in Dakshina Kannada, and there are no direct orders from the state government," said Dr. Timmaiah, the District Health Officer. "However, we are taking preventive measures, including continuous screening of incoming passengers. A special meeting is also being planned to discuss future action steps."

Dr. Timmaiah further highlighted the rise in general viral infections following the region's recent shift in weather patterns. "With the decline in rainfall, we are seeing an uptick in viral cases, particularly fevers accompanied by cough, cold, and throat pain, especially in children. Though Mangaluru has experienced mostly sunny weather, occasional rain at night has contributed to the spread of illnesses. It’s crucial for the public to remain vigilant and take preventive measures."

Health officials are urging residents to seek timely medical advice and follow recommended precautions to mitigate the spread of infectious diseases.

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