Luggage row: Air India Express passengers left high and dry

naeem@coastaldigest.com (CD Network)
November 7, 2011

express

Mangalore, November 6: Passengers of Mangalore-bound Air India Express flight, consisting mostly of commuters flying down for Eid celebrations, had a torrid time on Sunday as they had to wait for an entire day to get possession of their luggage.

The Dubai-Mangalore flight scheduled to reach the airport at 8.30pm arrived here half an hour behind the schedule, but the passengers were in for more shock as some of them were told that their luggage had not arrived with the flight. There were also some passengers who had got just one bag out of their two-three bags.

When the passengers raised the issue with the Air India Express officials, they assured them that the luggage was still lying in the Dubai airport and would be ferried in the next flight to Mangalore. “You can now go home. We will make sure you got your luggage tomorrow at your doorstep,” the official had said.

However, the following day (Sunday) the passengers were contacted again by the AI Express officials and were asked to come to the airport to “clear” their luggage. “As your baggage contains electronic items, you will have to personally come to the airport and get them released from the customs officials,” the Express representative had informed. By now the tone and tenor of the representative had changed and the passengers were made to feel like they had committed some blunder.

Some of the passengers also contended that their baggage did not contain any electronic goods. As per the instruction of the AI Express representative, the passengers reached airport on Sunday evening, with no clue about the shoddy treatment that awaited them. The officials did not respond to the pleas of the aggrieved passengers. When they contacted the officer of the Airport, he sought to disassociate himself from the row. “I have no role in the incident. Don't ask me anything,” was the harsh reply the anxious passengers got.

The passengers had to wait from 4.30pm to 7.30pm with literally no information about their luggage. “How can we fly in such a irresponsible airliner? They book more tickets than the allotted seats. This is the reason behind the present chaos,” Rafeeq, a passenger of the flight, said.

The passengers finally got to lay their hands on the luggage only at 9pm after an enervating wait, said Yahya, another passenger.

Most of the passengers on the flight on Sunday were Muslim immigrants, who were flying for a short Eid trip. But, the alleged irresponsibility on the part of the airlines company, left them with an experience that they would just like to forget as quickly as possible.

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News Network
April 7,2025

Mangaluru, Apr 7: The long-standing demand for a separate Beary Development Corporation has hit a wall — the Karnataka government has officially stated that no such proposal is currently under consideration.

Beary-speaking people, mainly settled across Dakshina Kannada, Udupi, and parts of Kodagu, have been urging the government to set up a dedicated body for the welfare of their community and the promotion of their unique 1,200-year-old language. But during the recent legislative session, Minority Affairs Minister B.Z. Zameer Ahmed Khan confirmed that his department has not received any proposal on this matter.

The clarification came in response to a question by MLC Ivan D’Souza, who highlighted the community’s cultural richness and a population of over 25 lakh. “The community has raised this demand several times to support education and social upliftment, but the government hasn’t taken any concrete steps,” he said.

In his reply, the minister pointed out that the Karnataka Minorities Development Corporation (KMDC) already runs various welfare schemes for Muslim, Christian, Jain, Buddhist, Sikh, and Parsi communities. Since Beary speakers are considered part of the Muslim community, they are eligible for benefits under these existing programs, he added.

Still, many in the Beary community feel that without a separate development body, their identity, language, and specific needs risk being overlooked.

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Agencies
March 28,2025

Udupi: Deputy Commissioner K. Vidya Kumari has directed officials to expedite land acquisition for designated industrial zones in the district to facilitate new industries. She issued these instructions during a meeting at Rajatadri on Wednesday.

Lands have been identified across various taluks for industrial development. The DC emphasized that KIADB must acquire these lands and ensure essential infrastructure—electricity, roads, and drainage—to attract industries and generate employment.

A total of 77 acres of private land has been acquired and compensated, including 31.2 acres in Kerebettu village, Hebri taluk, and 45.7 acres in Shivapura village. However, approval for 36.5 acres of government land is still pending. She instructed the forest department to assess whether this land falls under an eco-sensitive zone.

For the Belapu Industrial Area, the DC urged officials to accelerate minor land acquisitions for road expansion and commence construction at the earliest. She also mandated rainwater harvesting systems for all units in the Miyaru Industrial Area to tackle water scarcity.

Currently, 22 export-based units operate in the district. The DC encouraged further promotion of exports and an increase in their number.

The meeting was attended by Joint Director of Industries Nagraj V. Naik, KIADB Development Officer Srinivasa Murthy, Small-Scale Industries Association District President Harish Kunder, Deputy Director of the District Industrial Center Seetharam Shetty, District Skill Development Officer Arun B., and others.

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News Network
April 7,2025

Mangaluru, Apr 7: A price storm is brewing in Mangaluru’s hotel and restaurant industry. Faced with skyrocketing raw material costs and mounting overheads, hoteliers are preparing to hike food prices by up to 10% within a month — a move that could hit the pockets of thousands of diners across Dakshina Kannada.

From milk and oil to LPG and staples like rice and toor dal, prices have surged, pushing both vegetarian and non-vegetarian establishments to the brink. Over 65% of hotels operate in rented spaces, and labour shortages are adding fuel to the fire.

Swarna Sunder of Dinki Dine says running a hotel without burdening customers is becoming near-impossible. “Costs are rising daily. We’re trying to strike a balance, but a hike is inevitable,” he said, calling Mangaluru a highly price-sensitive market.

Industry leaders, including the Dakshina Kannada Hotel Owners Association, are expected to meet soon to formalize the revision.

Meanwhile, hoteliers blame "unhealthy competition" for further disrupting the sector. “Some serve unlimited fish meals under ₹60 — it’s unsustainable and unfair,” said a hotelier, adding that such practices are forcing smaller eateries to shut shop.

Chandrahas Shetty, president of the district association, confirmed that rising input costs have left them with little choice but to revise menus.

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