Many felt it was discrimination against a specific group on Eid when footfalls at the mall peaked.
"The security personnel were being selective. We saw people walking past without paying any fee. When we asked the security guards, they said that they have orders to follow and asked us to pay up. We're shocked," said Saiyad Shaikh, a resident of Delhi Chakla, who had come to the mall with his family.
Iliyas Ansari, who stays in Shahpur, said, "We're willing to pay entry fee provided the mall charges it from everybody. Why discriminate against just one community?"
Deepa Bhatnagar, manager (operations) of Himalaya Mall, said that it was a routine move to check visitors on a busy day. "We had employed the same mechanism in the past to keep troublemakers out. We are planning to charge entry fee during the coming festive season including Diwali. The fee is being returned if any purchase is made, so the entry is practically free," she said.
Mall officials said that against a routine daily footfall of around 10,000, Friday saw a surge in the numbers to around 30,000. About the selective demand of entry fee, she said the administration had decided to exclude women and senior citizens only. "There was no attempt to exclude anybody or charge specific persons. And, Rs 20 is hardly a deterrent," she said.
However, this correspondent observed a distinct pattern in which entry was allowed. Youth from specific age groups of the minority community were being scrutinized and asked to pay the fee while whereas women and many others were allowed to walk in without being charged.
Mall officials said last year during Eid they saw two group clashes inside the mall and a glass wall was broken. On Friday, the number of security personnel was increased and a team of policemen was deployed inside as well as outside the mall as authorities did not want any "trouble".
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