Google, Facebook update website to comply with IT rules

Agencies
May 30, 2021

New Delhi, May 30: Large digital companies like Google and Facebook have begun updating their websites to reflect the appointment of the grievance officers under the new social media rules that came into effect recently.

According to government sources, large social media companies like Google, Facebook and WhatsApp have shared details with the IT Ministry as per the requirement of the new digital rules, but Twitter is still not following the norms.

The new rules require significant social media intermediaries – those with other 50 lakh users – to appoint a grievance officer, nodal officer and a chief compliance officer. These personnel are required to be resident in India.

Industry sources said Facebook and WhatsApp have already shared their compliance report with the Ministry of Electronics and IT, and that the details of the new grievance officers appointed are being updated to replace the existing information on these platforms.

Google’s ‘Contact Us’ page shows details of Joe Grier as a contact person with an address from Mountain View, US. The page also contains details on the grievance redressal mechanism for YouTube.

As per the rules, all intermediaries have to prominently publish on their website, app or both, the name of the grievance officer and his/her contact details as well as the mechanism by which a user or a victim may make a complaint.

The grievance officer will have to acknowledge the complaint within 24 hours and dispose of such complaint within a period of 15 days from the date of its receipt; and receive and acknowledge any order, notice or direction issued by the authorities.

The government sources on Friday had said that Twitter is not following the norms.

Twitter has not sent details of the chief compliance officer to the IT Ministry, and shared details of a lawyer working in a law firm as a nodal contact person and grievance officer, they added.

This when the IT rules clearly require these designated officers of the significant social media platforms to be employees of the company and resident in India, they pointed out.

While Twitter did not respond to email queries on the issue, its website mentions Dharmendra Chatur as the ‘Resident Grievance Officer for India (Interim)’.

Google, Facebook and WhatsApp also did not respond to detailed email queries on the appointment of the personnel as required by the new IT rules.

The sources had earlier said that besides Google, Facebook and WhatsApp, other significant social media intermediaries like Koo, Sharechat, Telegram and LinkedIn too have shared details with the ministry as per the requirement of the IT norms.

Under the new rules, social media companies will have to take down flagged content within 36 hours, and remove within 24 hours content that is flagged for nudity, pornography etc.

The Centre has said the new rules are designed to prevent abuse and misuse of platforms, and offer users a robust forum for grievance redressal.

Non-compliance with the rules would result in these platforms losing the intermediary status that provides them immunity from liabilities over any third-party data hosted by them. In other words, they could be liable for criminal action in case of complaints.

After the new norms came into effect on May 26, the IT Ministry had turned up the heat on significant social media companies, asking them to immediately report compliance and provide details of the three key officials appointed.

The new IT rules also require significant social media intermediaries – providing services primarily in the nature of messaging – to enable identification of the “first originator” of the information that undermines the sovereignty of India, the security of the state, or public order.

The large platforms have to also publish periodic compliance reports every month mentioning the details of complaints received and action taken thereon, and the number of specific communication links or parts of information that the intermediary has removed or disabled access to in pursuance of any proactive monitoring conducted by using automated tools or other reasons. 
 

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
December 10,2024

Mangaluru City Corporation Mayor Manoj Kumar issued a stern directive to GAIL Gas Limited, instructing them to immediately restore roads damaged during their ongoing gas pipeline project.

The issue, which has left motorists and residents frustrated, dominated discussions at a special meeting chaired by the mayor on Monday. Corporators unanimously criticized the delay in road restoration, with Opposition Leader Anil Kumar warning that the project should be halted if the roads remain neglected.

Corporator Naveen D’Souza pointed out that permissions granted for the pipeline project were limited to two years, yet the roadwork disruption has dragged on for over five years. He demanded criminal charges and penalties against responsible officials for the prolonged inconvenience.

Adding to the outcry, Corporator Sangeetha Nayak called for MCC engineers to inspect the affected areas, while Corporator Varun Chowta flagged a severe lack of coordination between MCC, GAIL, and Jalasiri 24x7 officials.

The mayor directed GAIL Gas Limited to submit a report within two days addressing the complaints raised. He also insisted on a detailed update on the project’s implementation to be presented at the next review meeting, aiming for a resolution to the ongoing chaos.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
December 12,2024

utkhaderspeaker.jpg

Angry BJP lawmakers stormed Assembly Speaker U T Khader’s chambers at the Suvarna Vidhana Soudha, escalating tensions after the ruling Congress turned the tables on the saffron party over the Panchamasali Lingayat community’s reservation issue.

The friction began when Congress MLA Vijayanand Kashappanavar, a Panchamasali Lingayat, was allowed to criticise the Basavaraj Bommai-led BJP government’s controversial decision to scrap the 4 per cent Muslim quota, reallocating it equally to Lingayats and Vokkaligas. Kashappanavar slammed the BJP’s move, accusing it of being a mere election gimmick.

“The previous BJP government created two new reservation categories, 2C for Vokkaligas and 2D for Lingayats, just before the 2023 Assembly elections,” Kashappanavar said. “When challenged in the Supreme Court, the BJP government admitted it would not implement the decision. They announced it for votes but backtracked in court, misleading Panchamasali seer Basava Jaya Mrityunjaya Swami.”

Adding fuel to the fire, Kashappanavar alleged that RSS members had incited violence during a protest for enhanced Panchamasali Lingayat reservation. This claim enraged BJP lawmakers, who demanded the comment be expunged. However, Speaker Khader permitted Revenue Minister Krishna Byre Gowda to read aloud the BJP government’s affidavit to the Supreme Court.

“If the Panchamasali Lingayat community has faced injustice, it is because of the BJP,” Gowda declared, sparking further protests from the opposition. BJP leaders accused Khader of being “one-sided” and disregarding a point of order raised by BJP MLA V Sunil Kumar.

When Khader adjourned the session for lunch, the confrontation boiled over. Opposition Leader R Ashoka, BJP state president B Y Vijayendra, MLAs Dr C N Ashwath Narayan, Sunil Kumar, and others barged into Khader’s chambers. Chaos ensued as shouting and hollering echoed through the halls, prompting marshalls to intervene.

“The Speaker was warned that if he continued behaving this way, we would boycott the session,” Narayan stated afterward.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
December 13,2024

israelitroops.jpg

Minister of military affairs Israel Katz has ordered Israeli troops to "prepare to remain" throughout the winter in Syria including the strategic Jabal al-Shaykh mountain which they occupied after the fall of President Bashar al-Assad. 

In an announcement on Friday, Katz said he had issued the order during an assessment the previous day with the Israeli army's chief of staff Herzi Halevi, and other officers.

"Due to the situation in Syria, it is of critical security importance to maintain our presence at the summit of Mount Hermon [Jabal al-Shaykh], and everything must be done to ensure the (army's) readiness on-site to enable the troops to stay there despite the challenging weather conditions," he said.

Israel started its push to grab more Syrian land on Sunday, after foreign-backed militants led by Hay'at Tahrir al-Sham (HTS) announced the fall of President Assad’s government following a rapid two-week onslaught.

Israeli forces seized the so-called buffer zone, which separates the occupied Golan Heights from the rest of Syria, in violation of a 1974 disengagement agreement. The occupation forces have entered several towns in Quneitra, forcibly evacuating residents. 

They occupied the summit of Jabal al-Shaykh which provides an observation point for areas in Syria and Lebanon. It rises to 9,232 feet (2,814 meters) and is the highest point on the east coast of the Mediterranean Sea.

Israeli troops have advanced beyond the so-called buffer zone toward Damascus, with the regime's warplanes conducting hundreds of aerial assaults on Syria.

Katz had earlier said that the regime was planning a "sterile defense zone" in southern Syria. Several regional countries said Israel is taking advantage of the chaotic situation in Syria to expand its occupation of the Arab state.

Israeli soldiers entered the town of al-Hurriya in Quneitra province on Thursday. Local sources said Israeli forces also carried out a forced evacuation of the residents of the village of Rasem al-Ruwadi in the region. 

On Wednesday evening, Israeli forces stormed the towns of Ruwaihinah and Umm Batna in the central countryside of Quneitra as well.

Residents of the town said the occupying regime forces asked them to evacuate their homes to annex them to the so-called buffer zones. The incursion involved tanks and infantry units, during which several houses were searched. 

Many Syrians and others watching the fast-moving pace of events say Netanyahu is using this moment of change in their country to permanently seize further territory.

“They are saying they will give it back, but they are already occupying the Golan Heights which they haven’t given back. What would make you believe they will give this back?” Haid Haid, a senior consulting associate fellow at Chatham House, told Middle East Eye. 

Israel has wiped out Syrian naval vessels, sea-to-sea missiles, helicopters and planes, including the entire fleet of MiG-29 fighter jets and stockpiles of ammunition in attacks on at least five air bases.

Reports say Israel and militant groups in Syria have previously come to successful arrangements whereby Israel provided emergency aid and medical care to militants so long as the groups did not attack the Zionist regime.

In a note to correspondents issued on Thursday, United Nations Secretary General Antonio Guterres said he is "deeply concerned" over "extensive violations" of Syrian sovereignty.

The UN chief also said he is "particularly concerned over the hundreds of Israeli airstrikes on several locations in Syria." 

He further stressed that the 1974 Disengagement of Forces Agreement between Israel and Syria “remains in force” and that it must be upheld by "ending all unauthorized presence in the area of separation and refraining from any action that would undermine the ceasefire and stability in Golan.”

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.