All you need to know about Saudi Arabia's Tawakkalna App

coastaldigest.com web desk
May 21, 2020

The Tawakkalna application developed by Saudi Arabia's National Information Centre to processes requests for movement permits during the curfew to curb the spread of the virus has become a major helplnine for past few weeks. 

The application developed through the close cooperation between the Ministry of Health and the Saudi Data and Artificial Intelligence Authority (SDAIA) was launched on May 4.

According to Saudi Telecom Group, it handles 20,000 calls daily through the Tawakkalna platform by dedicating a call centre of 600 employees through its Contact Centre Company (CCC). 

The Tawakkalna app can be used to issue e-permits for a selected group of government and private sector employees who were exempted from the curfew, and individuals who have medical appointments as well as couriers.

Tawakkalna has features for the service of citizens and residents, for ensuring their safety and comfort that would contribute to facilitating the access of authorized persons to travel permits.

The official page about Tawakkalna on Twitter, says: “You must always keep in mind that pinpointing your exact location of residence is the only way for you to benefit from the app’s range of services and permits.”

The app will also provide the latest alerts and medical news issued by the Ministry of Health about the virus as well as about its spread, ways to prevent it and movement permits.

Tawakkalna can be used for self-disclosure for people who show signs of coronavirus infection and for requesting ambulance service and other important services for the community.

Through the app users can apply for a one-hour permit for a walk in the neighborhood on a daily basis, thereby encouraging walking during this period of lockdown.

Comments

Liyakat
 - 
Sunday, 30 Jan 2022

How can upload vacation certificate in tawakkalna app

shadil Poongaden
 - 
Wednesday, 12 Jan 2022

i had took two vaccination from KSA, i was under visit visa, now am in india, when i fly to Saudia again through sharja Air Port what is the proceedure.

i had thawakalna app but now it is not opening showing error

Kindly advise
thank you

Regards

Betcymol john
 - 
Monday, 22 Nov 2021

I taken 2 vaccine from Saudi Arabia.first vaccine on 9/9/2021 (pfizer) and second vaccine on 21/10/2021(Modena).but still my twalkalna showing incomplete vaccination.what I do ,please help me, so many times contact to moh but no use.

Abdul Alim
 - 
Sunday, 7 Nov 2021

I have taken the full dose vaccine, but it still shows incomplete status in Tawakkalna. Does anyone know the solution?

samiullah shaik
 - 
Thursday, 14 Oct 2021

is there any Help Line Number Customer care Number to ask Questions regarding Calirafacation

Yusuf K Abdulla
 - 
Saturday, 28 Aug 2021

signup issues error popup

Francis
 - 
Friday, 27 Aug 2021

its not allwoing to change nationality when signing up

wait for some days it will open automatically, same issue was happen to me and its opened today but unfortunately its showing some error in the date of vaccination

SHAFEEK
 - 
Thursday, 15 Jul 2021

I can not upload the vaccination certificate in Saudi MOH. Call me at 937.Doesn't pick up the phone when called from home? Is there any way to change the block?Is there any way to become immune tawakkalna if you get hit?

Joseph
 - 
Sunday, 16 May 2021

How do I upload vaccination certificate issued from Bahrain in Twakalnna App

Nisar
 - 
Tuesday, 27 Apr 2021

Injected vaccin but not updated in tavakkalna app

John Callison
 - 
Friday, 2 Apr 2021

If an expat has received a covid-19 vaccination in KSA and returns to their home country on final exit, how can they access their vaccination record in Tawakkalna app to show proof of vaccination in the future, if they no longer have an active Absher or SIM to receive a 4-digit access code to access theTawakkalna app? Can the 4-digit code be received via email?

Husna
 - 
Sunday, 7 Mar 2021

In Tawakklna purple code is not going even though the test is negative. I called helpline many times nothing has been done yet.

USMAN MALAYIL
 - 
Monday, 1 Mar 2021

My dependents names are not given in my Thawakkalna. Only their iqama numbers are shown. In palace of their names a few question marks are there. I am able to check their health status by clicking on the iqama numbers but not able to book appointments for COVID PCR test for them. When I try to book appointments "update dependents ifo" message is displayed in red color. So may I know how to update dependents info in my Thawakkalna?
Their details are already updated in Absher.

Kellie Davis
 - 
Saturday, 20 Feb 2021

Husband is having trouble receiving the pass code via SMS can to advise please

Matovu Jovia
 - 
Tuesday, 9 Feb 2021

What is the use of tawakkalna

Ali aabid
 - 
Monday, 8 Feb 2021

Why i didn't get otp in tawakkalna app

Abdullah
 - 
Thursday, 3 Dec 2020

Is it really needed for a visitor to register in Tawakkalna App..? If not registered, then any issues...?? Please advise

Maryam
 - 
Saturday, 31 Oct 2020

How can i remove myself from tawklna or how can i delete my account

muhammad Sheheryar
 - 
Sunday, 14 Jun 2020

sir,

 

 
i am facing problem for receiving OTP code during registration for my family. i am unable to get OTP code.

please assist. 

Abdulrazaq Yousef
 - 
Thursday, 4 Jun 2020

Entering date of birth is the big problem is the big problem of this app. 

 

Malik asif
 - 
Tuesday, 26 May 2020

Dob entering problem 

Thomas Philipose
 - 
Monday, 25 May 2020

Hi,

I am trying to register in the Tawakkalna app, but it keeps on throwing error. Any idea?

 

thanx

 

 

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News Network
May 11,2025

genocide.jpg

Palestinian Ministry of Health in Gaza has warned that around 1,500 citizens have lost their eyesight due to the war and another 4,000 are at risk of blindness because of severe shortages of medications and medical equipment.

The Palestinian Ministry of Health in a report on Sunday said that the eye care services in Gaza have been facing a catastrophic collapse because of the genocidal war.

“The health sector is witnessing a critical shortage of consumables and medical equipment for eye surgeries, which is leading to an almost total collapse of surgical services, particularly for retinal diseases and diabetic retinopathy with internal bleeding,” said Dr. Abdelsalam Sabah, director of Gaza’s Eye Hospital.

“The Eye Hospital currently has only 3 worn-out surgical scissors in use, which greatly increases risks to patients’ lives and prevents effective treatment,” he added.

The majority of eye injuries are caused by shrapnel from ordnance explosions and need medical materials such as Healon and fine sutures, which are almost impossible to find in the Strip due to the blockade.

Unless immediate and urgent intervention is made by relevant bodies and international organizations, the Eye Hospital will be unable to provide any surgical services in the near future.

The siege has forced hospitals and medical centers in Gaza to ration medications such as painkillers, provide less effective treatment, or turn patients away.

Hospitals and medical centers have run out of surgical supplies such as anesthetics, pediatric antibiotics, and medicines for chronic conditions.

Since March 18, when the Israeli regime broke its ceasefire agreement with Hamas, it has killed around 1,900 Palestinians and wounded several thousand more, most of whom are children and women. 

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Agencies
May 14,2025

jabalia.jpg

At least 56 Palestinians have been killed in Israeli strikes on the Gaza Strip after the regime's prime minister Benjamin Netanyahu announced the military would enter the war-battered territory "with full force".

Medical sources said at least 50 people have been killed in the Jabalia refugee camp in northern Gaza since dawn Wednesday.

The heavy airstrikes have also left more than 100 people injured, with several houses being targeted and collapsed on their residents.

Another four people were killed in a strike on the southern city of Khan Yunis, civil defense spokesman Mahmud Bassal said.

The ferocious aggression came after the release of Israeli-American Edan Alexander, who had been in Hamas captivity since October 2023, offered a brief pause in the war on Gaza on Monday.

But the strikes resumed amid fierce new criticism of Israel's tactics in the war.

"In the very coming days, we are going in with full force to complete the operation," Netanyahu was quoted as saying in a statement released on Tuesday.

"There will be no situation where we stop the war. A temporary ceasefire might happen, but we are going all the way," he added.

His remarks came after UN relief chief Tom Fletcher called on the UN Security Council to take action "to prevent genocide" in Gaza as he gave a scathing account of Israel's aggression in the territory. 

"Will you act -- decisively -- to prevent genocide and to ensure respect for international humanitarian law?" he said to UN ambassadors in New York.

Late Tuesday, the Israeli military urged civilians in several parts of northern Gaza to evacuate after it intercepted "two projectiles" fired from the territory. 

The armed wing of Hamas ally Islamic Jihad claimed responsibility for rocket fire into Israel, which has been rare in recent weeks. 

In Paris, President Emmanuel Macron said in critical remarks not typical of France that Netanyahu's actions in blocking aid to Gaza were "shameful".

Meanwhile, Russia, China and the UK have rejected Israel’s plans for distributing aid in Gaza, instead urging Tel Aviv to lift its two-month blockade on the territory.

Since the Israeli military broke a two-month ceasefire agreement with the Palestinian resistance movement Hamas in mid-March, the occupying entity has blocked the entry of all humanitarian aid, including medicine, fuel, and food supplies into Gaza, drastically worsening the humanitarian crisis in the territory, where even clean water is critically scarce.

Dozens of people, mostly children, have died from starvation. Since the aid blockade began on March 2, at least 57 children have reportedly died from the effects of malnutrition, according to the Ministry of Health.

“People are trapped in this cycle where a lack of diversified food, malnutrition and disease fuel each other,” WHO’s representative in the Occupied Palestinian Territory Dr. Rik Peeperkorn said.

“This is one of the world’s worst hunger crises, unfolding in real time,” he added.

According to a World Bank report, the current crisis in Gaza has now made nearly all of its population almost entirely dependent on humanitarian aid due to prolonged war and blockade.

Nearly all of Gaza’s population of 2.3 million has been displaced, often multiple times, since the regime launched its genocidal war on the territory in October 2023.

Over 52,900 Palestinians have been killed in Gaza in the brutal Israeli onslaught since October 2023, most of them women and children.

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Agencies
May 14,2025

salmantrump.jpg

Riyadh: Saudi Arabia has signed deals with the US worth more than $300 billion, Crown Prince Mohammed bin Salman said at the Saudi-US Investment Forum in Riyadh on Tuesday. 

During an address at the event, Prince Mohammed said the Kingdom was looking at $600 billion of investment opportunities, adding that he hoped this would raise to $1 trillion.

He noted that the US was among the largest partners of the Saudi Vision 2030 reform agenda, adding that joint investments were one of the most important pillars of the economic relationship between the two countries.

“The US is a major destination for the Public Investment Fund, accounting for approximately 40 percent of the fund's global investments,” he said.

He also said that cooperation with Washington was not limited to economic cooperation, but also extended to “establishing peace in the region and the world.”

Also speaking at the event, US President Donald Trump praised the transformation underway in Saudi Arabia, as he attributed it to the leadership of King Salman and the crown prince.

Trump described the crown prince as a “very great man like no other” and “the greatest representative of his people,” and highlighted the role of Saudis in driving development in their own country and the region as a whole.

Trump pointed to Riyadh’s rise as a global business hub and noted that the Kingdom’s non-oil sector revenues had now surpassed those of the oil sector.

He said Saudi Arabia deserved praise for preserving its culture and tradition while also embracing its forward-looking, modern Vision 2030 reform agenda.

During his speech, Trump criticized the Biden administration for removing the Houthis from the US terrorist list, calling it a serious mistake.

He contrasted regional developments, stating: “Some (in the Gulf) have turned deserts into farms, while Iran has turned its farms into deserts,” and warned that if Iran rejected Washington’s outreach, the US would be forced to impose maximum pressure.

Condemning Hezbollah for “destabilizing the region and looting Lebanon”, Trump said: “The biggest and most destructive of these forces is the regime in Iran, which has caused unthinkable suffering in Syria, Lebanon, Gaza, Iraq, Yemen and beyond.”

He described Lebanon as a victim of Hezbollah and Iran and expressed a desire to help the country.

Trump also praised Saudi Arabia’s role in Russia-Ukraine peace talks and affirmed US support for the Kingdom, saying it has “a great future.”

Earlier on Tuesday, the two leaders signed a strategic economic partnership agreement in Riyadh, the first leg of Trump’s regional visit.

The partnership included the signing of Memorandums of Understanding in the energy, mining, and defense sectors. 

Defense cooperation between the two countries centered on the modernization of the capabilities of the Saudi armed forces, along with an agreement between the Saudi Space Agency and NASA.

Other agreements included an MoU on mineral resources; an agreement with the Department of Justice; and cooperation on infectious diseases.

Trump arrived in Saudi Arabia Tuesday on what he called a “historic” tour of the Middle East that will mix urgent diplomacy on Gaza with huge business deals.

Saudi Crown Prince Mohammed bin Salman warmly greeted Trump as he stepped off Air Force One at King Khalid International Airport in the Saudi capital and kicked off his Middle East tour.

The two leaders then retreated to a grand hall at the Riyadh airport, where Trump and his aides were served traditional Arabic coffee by waiting attendants wearing ceremonial gun-belts.

Royal Saudi Air Force F-15s provided an honorary escort for Air Force One as it approached the kingdom’s capital. Trump and Prince Mohammed also were taking part in a lunch at the Royal Court, gathering with guests and aides. 

Later, the crown prince will fete Trump with a formal dinner. Trump is also slated to take part Tuesday in a US-Saudi investment conference.

Air Force One took off on a journey that will include visits to Qatar and the United Arab Emirates — and possibly talks in Turkiye on the Ukraine war.

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