Mangaluru: Food safety officials carried out a surprise inspection at a KFC outlet in Mangaluru following a customer complaint alleging that spoiled and foul-smelling chicken had been delivered through an online order.

The inspection was conducted at the KFC outlet located at City Centre on K.S. Rao Road. During the raid, officials inspected the kitchen, storage facilities and cold storage units to assess compliance with food safety and hygiene standards.

As part of the action, the food safety department sealed the outlet’s godown. Samples of food items were also collected and sent for laboratory analysis.

Officials said further action would be taken based on the findings of the laboratory tests and the outcome of the inspection.

The incident comes amid heightened scrutiny of food establishments over hygiene, storage and food safety practices, with regulatory authorities increasingly conducting inspections to ensure compliance with prescribed standards.